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Richmond BMW Midlothian

Midlothian, VA

4.7
502 Reviews

12100 Midlothian Turnpike

Midlothian, VA

23113

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Showing 502 reviews

November 18, 2024

The team was helpful and knowledgeable. I felt very comfortable and trusting working with them. No pressure buying! More

by rchilds02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobe and EJ, Kirk Randolph, Alex Utz
November 18, 2024

I had a fair experience! They did what they said, my oil change did take 3 plus hours, with an appointment but, I attribute that to me telling them I would not be waiting More

by gpdent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
November 17, 2024

Very professional staff and they kept you informed about your vehicle while it was getting service. More

by simonlite5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca in service department.
November 14, 2024

Highly recommend BMW of Midlothian! Today I had Jeff and Scott as my service advisors my my X7 and X2. Customer service, knowledge and honesty are a given and always appreciated!! Tha More

by Lauraleeeejenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Jeff
November 14, 2024

This was an excellent visit and very professional location! I would recommend this location to anyone who is interested in buying or getting services on their BMW! More

by Dale Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Peterson
November 14, 2024

Very pleasant to deal with this dealership! Alex, Jenna, Frank and Joseph were all very helpful in the process of purchasing the car that I wanted. I would recommend this dealership to anyone! More

by René
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Jenna, Frank and Joseph. I’m not sure of the last names.
November 11, 2024

Great personal service as always, Scott really communicates and makes the transaction as easy as possible More

by y2703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
November 11, 2024

Service above a typical dealership level. Scot and Ravin sorted out BMW NA misinformation and solved a technical dilemma! Hats off to the Service Team! More

by Cary820705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scot, Ravin
November 11, 2024

The easiest and greatest car buying experience ever. I have never been happier while buying car More

by benhtoohtoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Williams, Roshan Patel, Balaji Rajamohan, Robert Jackson, Kirk Randolph, Alex Utz, DJ Perez
November 11, 2024

Professional and friendly service. They did not charge me for the state inspection. My car was also washed for free. More

by Chetan.jiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, James Williams
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