Richmond BMW Midlothian

Richmond BMW is very efficient and communicative when it comes to their service department. Text messages, follow-up phone calls, and emails are all used to make sure the customer is well informed. comes to their service department. Text messages, follow-up phone calls, and emails are all used to make sure the customer is well informed. More

Outstanding service. I got to drive away with my car on the same day. The staff stayed past normal hours to ensure that I was happy with my purchase I got to drive away with my car on the same day. The staff stayed past normal hours to ensure that I was happy with my purchase More

I have delta with this dealership for multiple purchases and they always provide excellent service, very professional. and they always provide excellent service, very professional. More

I really love my new 2025 BMW X7. The customer service I received from my salesperson, Jenna Butler, at the Midlothian VA dealership was excellent. Jenna was extremely knowledgeable The customer service I received from my salesperson, Jenna Butler, at the Midlothian VA dealership was excellent. Jenna was extremely knowledgeable about all of the BMW models, and she was extremely helpful throughout the entire transaction. I would highly recommend working with Jenna for anyone that is interested in buying a new BMW. More

Awesome and fantastic dealer. Also they are so gentle each person to customers. I am always happy. Also they are so gentle each person to customers. I am always happy. More

Scott is always ready to help me when I have a problem. I recommend the dealership to all my friends. I recommend the dealership to all my friends. More

Great service and excellent knowledge and was very helpful with picking a car out. I would use them again helpful with picking a car out. I would use them again More

Went in for an wheel/tire related issue. They fixed the issue and followed up to ensure the issue did not return. Great communication and flexibility following up. They fixed the issue and followed up to ensure the issue did not return. Great communication and flexibility following up. More

Good communication, precise details of what has been checked, and what services are recommended. Thanks checked, and what services are recommended. Thanks More

Was on a trip to the presidential inauguration when I had a failed tire on Saturday afternoon a failed tire on Saturday afternoon More