Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Richardson Chrysler Jeep Dodge

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.6
391 Reviews
Welcome to Richardson Chrysler Jeep Dodge Ram! We are one of Dallas County's leading dealerships and a top resource for your favorite American-made cars trucks and SUVs. Stop by today to find a terrific assortment of new Chrysler Jeep Ram and Dodge cars as well as affordable quality used cars. Our dealership is located off the 75 freeway at 1321 N Central Expy. We are proud to serve the entire Dallas area including: Richardson Garland Carrollton McKinney Irving and other local cities.
Contact Dealership

1321 N Central Expy

Richardson, TX

75080

Directions

By Type

Showing 391 reviews

March 17, 2026

Cesar always takes great care of us. The whole dealership really seems to emphasize great customer service. More

by JEFF@JEFFCARRINGTON.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2026 -

Richardson Chrysler Jeep Dodge responded

Your positive experience means everything to us! We're delighted to hear that our team consistently provides excellent care and that you've noticed our commitment to outstanding customer service. Your feedback reinforces our dedication to making every visit exceptional, and we truly appreciate you taking the time to share your experience with others.

March 17, 2026

Amazing customer service - friendly, efficient and personal. It was so nice to be able to schedule with a real human. More

by ariel.kidwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobbie Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for taking the time to share your wonderful experience with Richardson Chrysler Jeep Dodge Ram. We're delighted that our team provided the friendly, efficient, and personalized service you deserved. We truly appreciate customers like you who value genuine human connection in the automotive experience.

March 17, 2026

I feel comfortable when I do the car service, everyone is very friendly and patient More

by WENLAN.TAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for your positive feedback! We're delighted to hear that you felt comfortable during your service and that our team was friendly and patient. We appreciate you taking the time to share your experience and look forward to serving you again.

March 17, 2026

This is the third time with the same problem. Mechanic is doing a great job troubleshooting. Hope this does it. Still working on the lift problem. Did the 30 k check. More

by K6MECHLER
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
Mar 23, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for recognizing our mechanic's dedication to troubleshooting. We appreciate your patience as we work to resolve this persistent issue. We're glad we could complete your 30k service check as well. Your continued trust in Richardson Chrysler Jeep Dodge Ram means a lot to us, and we're confident we'll get everything running perfectly for you.

March 15, 2026

The service is excellent and the technicians were quite helpful. I would highly suggest choosing this location for service. More

by rdhernandez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2026 -

Richardson Chrysler Jeep Dodge responded

We are happy to hear about your outstanding experience with our service team. Your recognition of our technicians' helpfulness means so much to us at Richardson Chrysler Jeep Dodge Ram. We take great pride in delivering quality automotive care, and knowing that you found our service exceptional reinforces our commitment to excellence. Your recommendation speaks volumes about the dedication our team brings to every customer interaction. We truly appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of care in the future.

March 14, 2026

Most helpful and worthwhile dealership. Becky went above and beyond in helping us find the perfect truck for my husband. She worked for hours to help us and was always upbeat and smiling th More

by Amy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2026 -

Richardson Chrysler Jeep Dodge responded

We are delighted to hear about your wonderful experience! Your kind words about finding us to be such a valuable dealership truly mean a lot to us. We're thrilled that Becky could dedicate the time needed to help you discover the ideal truck for your husband. Her commitment to providing exceptional service while maintaining such a positive attitude reflects the care we strive to show every customer. Thank you for recognizing her outstanding efforts and for sharing your experience with others.

March 14, 2026

Dealership was nice and very friendly. Everyone went out of their way to find any vehicle that we wanted to view or test drive. Becky was so patient with all of our tiny details, working e More

by jimmy21robertson
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2026 -

Richardson Chrysler Jeep Dodge responded

We are absolutely thrilled to hear about your wonderful experience! Your kind words about our friendly atmosphere and dedicated service truly mean the world to us. We take great pride in going above and beyond to help every customer find exactly what they're looking for, whether that involves multiple test drives or exploring various vehicle options. It's especially heartwarming to know that our team member provided such patient and thorough assistance while working tirelessly to locate the perfect truck for your needs. We're delighted that you found our dealership welcoming and that we could make your vehicle search a positive experience. Thank you for choosing us and for taking the time to share this feedback!

March 14, 2026

The service tech that helped was so nice. He's always professional and upfront. Awesome job More

by Joshua.r.johns
Recommend Dealer
Yes
Report | Print
Mar 20, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for your wonderful feedback! We're thrilled to hear about your exceptional experience with our service technician. Your kind words about his professionalism and straightforward approach mean so much to our team. We truly appreciate customers like you who recognize our dedication to quality service.

March 14, 2026

Excellent I went in for an oil change, didn't have to wait too long, they offered to get me a ride home even though I live kinda far. More

by jessicagarza8377
Recommend Dealer
Yes
Employees Worked With
Christina
Report | Print
Mar 20, 2026 -

Richardson Chrysler Jeep Dodge responded

We are utterly delighted to hear about your positive experience with our oil change service. It's wonderful that the wait time was reasonable and that our team went above and beyond by offering transportation assistance, even with the distance involved. Your feedback about our service efficiency and commitment to customer convenience truly means a lot to us. We appreciate you taking the time to share your experience.

March 12, 2026

I waited 30 min after the bough my jeep up front. I ask if my jeep was done. The gentleman stated that Cesar was getting my paper work in the back. I knew that was a lie. Because Cesar was not at his More

by MARIAALONZO
Recommend Dealer
No
Employees Worked With
Cesar Martinez
Report | Print
Mar 18, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for bringing this to our attention. We understand your frustration. Your time is valuable, and waiting longer than necessary is never the experience we want our customers to have. We take your concerns seriously, as these are important aspects of providing quality customer care. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact Jeff Renfro, our Service Manager, at 972-865-8600 so we can address this matter directly with you.

1
...
5
6
7
...
40