
Richardson Chrysler Jeep Dodge
Richardson, TX
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Friendly, Quick, Easy and Great Deal! I had the absolute best experience purchasing my new to me 2014 Chrysler 300 today! From my sales person, Jessica and her manager to Alex in Financing I had the absolute best experience purchasing my new to me 2014 Chrysler 300 today! From my sales person, Jessica and her manager to Alex in Financing; this group was top notch! I did a lot of research about my trade, credit/financing and vehicle options online before I went into the dealership, which always helps, but this was my first test drive and first time at RCJD and my entire visit and purchase took less than 2 hours with barely any 'negotiating.' I would highly recommend this dealership and this car! I love all the extras that come standard on the 300; this is truly a luxury car at a great price! More
Greedy We stopped in Richardson dodge on the way to another dealership to look at a new 2015 challenger. We decided we liked the car and would work out a dea We stopped in Richardson dodge on the way to another dealership to look at a new 2015 challenger. We decided we liked the car and would work out a deal. Head over to the finance department (a pre fab trailer) to talk with the Manager Matt. He seemed on the shady side, but I'm not one to judge a book by it's cover. They run all of our numbers and come back with an interest rate that was too high. We politely said "no", and then they tried to get us to "buy down our interest rate". We declined and decided to go to Bonham Dodge. I'm so glad we did. We were in and out of Bonham with a done deal in less than 2 hours. We spent about 5 hours at Richardson and got no where. We got a 3 percent less interest rate at bonham from the SAME bank Matt at richardson said was higher. Come to find out Richardson was also given the lower interest rate, but they add a few more percent on to it to make more of a profit. So not only did we save $4,500 on the car, we got more for our trade, AND got the interest rate offered from the bank without the greedy dealership adding to it for more profit. I'm thankful we were smart enough to see through their crap. They lost a sale due to greedyness. I'd recommend Bonham Chrysler Dodge any day. Ask for Dennis Stewart. He's actually a FULLTIME minster, but it doesn't pay his bills so he sells cars on the side. A VERY HONEST man!!! Will do business with Dennis again in a heartbeat! More
Good service Good service from Tera Mitchell she made sure that I was happy with my purchase and also give me a call after. In all it was good quality service Good service from Tera Mitchell she made sure that I was happy with my purchase and also give me a call after. In all it was good quality service More
Outstanding sales experience with Justin Gilstrap Justin Gilstrap was my representative and my experience was outstanding. Justin was very helpful and knowledgeable regarding the vehicles I considere Justin Gilstrap was my representative and my experience was outstanding. Justin was very helpful and knowledgeable regarding the vehicles I considered. He is professional at his job and I would not hesitate to recommend Justin and Richardson Chrysler Jeep Dodge to my family and friends. More
excellent I love richardson Chrysler jeep dodge. I have purchased two cars used cars from them. Everyone was pollite and down to business. The saleman or should I love richardson Chrysler jeep dodge. I have purchased two cars used cars from them. Everyone was pollite and down to business. The saleman or should I say sales women Tera Mitchell got me in and out as soon as I got there she told me exactly what I needed to get in the car I was looking at. And made it quick fast and simple. Im looking forward to purchasing my next vehicle from her very soon. Thank You Tera More
Justin Gilstrap Great Customer Service JUstin Gilstrap Did Fantastic!!!!!!!!!!!!!!!!!!!!!Love this Place! He went above and beyond to get me the deal i wanted.i have already went back to h JUstin Gilstrap Did Fantastic!!!!!!!!!!!!!!!!!!!!!Love this Place! He went above and beyond to get me the deal i wanted.i have already went back to him for advice on my daughter getting ready to graduates new car.. More
Great experience Everyone went out of their way to help us finalize the purchase of our Jeep. They even stayed late to make sure everything was done! Everyone went out of their way to help us finalize the purchase of our Jeep. They even stayed late to make sure everything was done! More
Excellent Service I would like to take the time to say thank you to Deno Moore, and Malory Parkhurst for assisting my family with purchasing a vehicle. It was an absolu I would like to take the time to say thank you to Deno Moore, and Malory Parkhurst for assisting my family with purchasing a vehicle. It was an absolutely wonderful experience, the both of them worked very hard in finding my family a vehicle that was in our price range, and one that matched all of our criteria. I couldn't ask for better customer service experience. My family and I are definitely returning to purchase out next vehicle at Richardson Chrysler Jeep Doge Ram! Thank you! More
Dishonest Pre-owned Sales staff My daughter is 15 and we're looking for a used car for her. She found a used car online at Richardson CJDR that she liked, so she called RCJDR twice My daughter is 15 and we're looking for a used car for her. She found a used car online at Richardson CJDR that she liked, so she called RCJDR twice to make sure they had the car there for us to go test drive. They said they did. Because we live an hour away in Flower Mound, I also called and spoke with Chipper to make sure that the car was actually on the lot. He said it was. I clarified that we are driving an hour to get there, so I want to make sure that the car is there and available to test drive. His exact words were "I'll have it pulled up and waiting for you." When we arrived, of course the car was not there. Chipper said it had been sent to auction this morning. Nothing happened in the hour that passed since I had called - it had not been there when I called and Chipper had lied to me. I guess he was hoping that we would be interested in looking at another car since we drove all that way, and that if he lied to us to get us there, maybe he'd still make some money. He was definitely wrong. Not only did I leave immediately, but I will never go back there again and will tell everyone I know about their dishonesty. I wasted two hours of my time and $12 in gas that Chipper could have saved me by telling the truth. People like him give used car salesmen a slimy reputation. He should be ashamed. The dealership should as well. More
Great buying experience Glad I bought a vehicle here. Everyone was very helpful and was able to get me into a vehicle that was way better than I ever imagined I could afford Glad I bought a vehicle here. Everyone was very helpful and was able to get me into a vehicle that was way better than I ever imagined I could afford for that price and also went the extra mile to make sure I was satisfied. I recommend this dealer to anyone and plan on making my next purchase here. More