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Richardson Chrysler Jeep Dodge

Richardson, TX

2.5
240 Reviews

1321 N Central Expy

Richardson, TX

75080

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Showing 240 reviews

April 06, 2016

Great service experience, no high pressure sales tactics. They provided me with an inspection form and gave me future needs. I've never gotten that from a More

by Par72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 07, 2016 -

Richardson Chrysler Jeep Dodge responded

We appreciate your positive feedback! Hearing about the great service you received from our team makes us proud. Thank you for choosing Richardson!

April 04, 2016

Finance guy Brian LIES and deceived us! Co-signed for my son-in-law, he called us in a month later to sign new contract, told us it was same, WASN'T!! More

by Maris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian, Nikki
Jun 13, 2016 -

Richardson Chrysler Jeep Dodge responded

Thank you for taking the time to write a review, Maris. We are disappointed to hear about the confusion the occurred when purchasing a vehicle for your son in law. Our goal is to provide every customer with wonderful service, so we would like to see what we can do to make things right. Please reach out to Max Millender at 214-718-9465 as soon as possible.

April 03, 2016

SERVICE AND SALES I have purchased 5 cars from Bryan always great. He might think I'm rough when it comes to my negotiations but the price is comparable to all the lo More

by Mr. Money bags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
all in the service department. Bryan in sales.
Apr 05, 2016 -

Richardson Chrysler Jeep Dodge responded

Thank you for the 5 stars! Knowing that you always receive great service from Bryan and our team makes us proud. Thank you for choosing Richardson!

April 02, 2016

Service Experience This was by far the best service experience I have ever received at a dealership . The professionalism of the employees and how nice and pleasant the More

by Divemaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 05, 2016 -

Richardson Chrysler Jeep Dodge responded

We are so happy to hear about the great experience you had at our dealership! Great service is what we strive to provide every customer, so we couldn’t be more pleased to know that is exactly what you received. Thank you for choosing Richardson!

March 30, 2016

Service Lester in service will go above and beyond the call of Duty. He will get u an answer if he's not sure. Steve service manager will help you out if you More

by Majordeerhunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester
Apr 01, 2016 -

Richardson Chrysler Jeep Dodge responded

Hello and thanks for sharing! We are happy to hear you have enjoyed working with our service department!

March 28, 2016

Very professional They were very quick to me as customer and they let you know what was going at all times that was very good for me More

by Dawnzj45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Collier and Monty stewart
Mar 29, 2016 -

Richardson Chrysler Jeep Dodge responded

We’re happy to hear this! Thanks for choosing Richardson Chrysler Jeep Dodge Ram.

March 22, 2016

Excellent service! Best place ever! It took me a year to find the perfect Jeep, everywhere I went I walked away unhappy. But not here, I came to look and left a jeep own More

by Gothrocks1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shack
Mar 24, 2016 -

Richardson Chrysler Jeep Dodge responded

Thanks for sharing! We are happy to hear you love your Jeep and had a wonderful shopping experience!

March 03, 2016

Not Following Thru Its been 2 weeks since I purchased my car and some of the promises made at time of deal have gone sour. My first payment is dued in 2 weeks and have y More

by Fernando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Kelly and Steven Fields (Sales)
Mar 09, 2016 -

Richardson Chrysler Jeep Dodge responded

Fernando, we are happy to hear you enjoyed working with our team! Thanks for taking the time to share!

February 23, 2016

GREAT SERVICE -GREAT EXPERIENCE ALL STAFF MEMBERS ARE FRIENDLY AND COURTEOUS. MY SALES PERSON WAS THERE TO SEE THAT I GOT THE CAR AND PRICE I WANTED. NO PRESSURE, PROCESS WA More

by jgm
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHACK (SALES) WILL HOWARD (FINANCE)
Feb 25, 2016 -

Richardson Chrysler Jeep Dodge responded

Hello, we appreciate your feedback and are thrilled to hear you had a great visit! We look forward to having you back in the future!

January 13, 2016

Great experience A+ service here! From the moment I entered the lot everyone was friendly, and courteous. Customer service is a big one for me so I felt welcomed there More

by Xio
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Gilstrap
Jan 14, 2016 -

Richardson Chrysler Jeep Dodge responded

Hello and thank you for taking the time to post about your experience! We hope to see you back in the future!

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