Richardson Chrysler Jeep Dodge
Richardson, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Richardson Chrysler made my purchase pain free. Tanner provided excellent service, explaining the car’s functions and features. He introduced me to my assigned Service Writer so I have a contact pe Tanner provided excellent service, explaining the car’s functions and features. He introduced me to my assigned Service Writer so I have a contact person when I come in for service. I will recommend Tanner Easton and Richardson Chrysler to my friends. You can tell the General Manager has instilled a service first philosophy in his employees. More
This was the most seamless, no bull, no pressure car buying experience I have ever had. Thank you to Omar, Becky and Michael. All my questions were answered and they even allowed me to ramble on and on buying experience I have ever had. Thank you to Omar, Becky and Michael. All my questions were answered and they even allowed me to ramble on and on about other things not even car buying related. They’re a great team. More
I came to this dealership with my financing already approved and knowing exactly which vehicle I wanted. Instead of a straightforward sales process, I was met with delay tactics and pressure to use the approved and knowing exactly which vehicle I wanted. Instead of a straightforward sales process, I was met with delay tactics and pressure to use their banks for financing. Two different employees gave me excuses — saying the advertised price might only apply with their financing, or that it could take 3 weeks for my bank to send a check — rather than simply helping me purchase the vehicle. At no point did anyone just say, “Yes, come on in.” This is not how a dealership that values customers should operate. If you already have your financing in order, be aware that they will push hard for you to use their lenders instead. I would advise caution before doing business here. More
They took such good care of me and my son! We have been buying all of our vehicles for our family for years here and would never go anywhere else! My son loves his car! Thank you Richardson CJ We have been buying all of our vehicles for our family for years here and would never go anywhere else! My son loves his car! Thank you Richardson CJDR and team! fast, easy, transparent, and always the best pricing! More
Adam R. Was so helpful with the purchase of my new Jeep Galdiator. Friendly courteous staff. So definitely give them a chance with your next vehicle purchase Was so helpful with the purchase of my new Jeep Galdiator. Friendly courteous staff. So definitely give them a chance with your next vehicle purchase. More
Absolutely horrible experience! Do not trust any offers you get in an email (or in person) from the general manager, Danny. While trying to buy a Certified Pre Owned Jeep, I was tol Do not trust any offers you get in an email (or in person) from the general manager, Danny. While trying to buy a Certified Pre Owned Jeep, I was told through an email while negotiating directly with the general manager that I could have a two-year warranty extension on a 2024 high mileage (35k) vehicle and the deal also included a 84/100,000 mile powertrain warranty as part of the pre-owned package. After driving across multiple cities to purchase the vehicle, I was presented with our agreed upon price as well as over another $5,000 in warranty add ons. They would not honor the two-year full coverage warranty and insisted I buy the mechanical protection (MPP) to make the deal profitable.This happened even when I had the warranty clearly agreed upon in the emailed price. The general manager said he could no longer honor the two year warranty since he would not make any money on the sale and thanked me for coming. This was going to be my third Jeep purchase and the first at Richardson Chrysler Jeep, and ended up being the worst purchasing experience I have ever had with any dealership! I was ready to drive home in a new Jeep but instead they lost a life-long customer who will never recommend this dealership. More



