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Richardson Chrysler Jeep Dodge

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.5
388 Reviews
Welcome to Richardson Chrysler Jeep Dodge Ram! We are one of Dallas County's leading dealerships and a top resource for your favorite American-made cars trucks and SUVs. Stop by today to find a terrific assortment of new Chrysler Jeep Ram and Dodge cars as well as affordable quality used cars. Our dealership is located off the 75 freeway at 1321 N Central Expy. We are proud to serve the entire Dallas area including: Richardson Garland Carrollton McKinney Irving and other local cities.
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1321 N Central Expy

Richardson, TX

75080

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Showing 388 reviews

April 11, 2026

Service department has always been spot on. Excellent work and they get it done quickly. They are friendly, helpful and communicative. We don’t take our cars anywhere else. More

by Kgambino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Renfro
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Apr 14, 2026 -

Richardson Chrysler Jeep Dodge responded

We deeply appreciate your loyalty and trust in our service team. Your feedback about the quality work, quick turnaround, and friendly communication means everything to us at Richardson Chrysler Jeep Dodge Ram. It's wonderful to know that we've earned your complete confidence as your go-to destination for automotive care. We're committed to maintaining these high standards that keep you coming back, and we look forward to continuing to serve you and your vehicles with the same level of excellence you've come to expect.

April 10, 2026

Now that I'm working with Christina, my experience is so much better. No better customer facing service advisor. Period! My latest service was for a recall, 94B. Communication regarding another vehicle's se More

by MIKE@MIKE-GILLIGAN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2026 -

Richardson Chrysler Jeep Dodge responded

We are ecstatic to hear about your improved experience with our service team. Christina clearly demonstrates the exceptional customer service standards we strive for, and we're thrilled that her communication and expertise have made such a positive impact on your visits. Your confidence in our service department, especially for recall work and coordinating multiple vehicle needs, means everything to us. Thank you for recognizing the dedication our team brings to every customer interaction.

April 03, 2026

JR brings a lot of energy to his job as a service writer. He’s good to work with his customers. Thanks! More

by rcbell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for sharing your positive experience! We're thrilled to hear that JR brought great energy and was easy to work with. Your feedback about his dedication to customer care means a lot to us. We appreciate you choosing us for your automotive service needs.

April 02, 2026

Very easy to work with, in and out in a timely manner. Friendly staff. Ok More

by mandymvanstory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Nazemzadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for your wonderful feedback! We're delighted to hear that your experience was smooth and efficient. It's great to know that our team made the process quick and convenient for you, and that you found our staff welcoming and helpful. We truly value customers like you who take the time to share their positive experiences. Your kind words mean a lot to our entire team and motivate us to continue providing excellent service to everyone who visits us.

April 02, 2026

I’ve been with Richardson CJD for several years, they are a Professional team with superb service and timely information for planning. Ms Christina Ward is my Service Technician and she is fabulous ! She More

by CJ.SIMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

Richardson Chrysler Jeep Dodge responded

We are thrilled to hear about your outstanding experience with our team over the years. Your loyalty and trust in Richardson Chrysler Jeep Dodge Ram means everything to us. It's wonderful to know that you've consistently received excellent service and clear communication that helps with your planning needs. We're especially pleased that Christina has been able to accommodate your unique schedule and demanding work hours while keeping you fully informed about repairs, maintenance, and recalls. Having a service advisor who understands your specific needs and provides advance notice of potential issues truly makes all the difference. Your feedback about our professional approach and exceptional service motivates our entire team to continue delivering the high-quality experience you deserve.

April 02, 2026

My experience with Richardson Christ Jeep was outstanding a person to help me, Omar was outstanding as well More

by slindsey59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

Richardson Chrysler Jeep Dodge responded

We are absolutely thrilled to hear about your exceptional experience with our team! Your positive feedback about the outstanding service you received means so much to us. We're delighted that Omar provided you with such excellent assistance and made your visit memorable. Thank you for taking the time to share your wonderful experience!

April 02, 2026

Thank you all for fixing my Gladiator and getting me on the trail again. Another great experience More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2026 -

Richardson Chrysler Jeep Dodge responded

We're delighted to hear about your positive experience with your Gladiator service! It's great that we could get you back on the trail. Your satisfaction means everything to our team at Richardson Chrysler Jeep Dodge Ram. Thanks for the feedback!

April 01, 2026

The service was very quick, very friendly and polite. Explained the details very well. Polite More

by Natalie.w1209
Recommend Dealer
Yes
Employees Worked With
Cesar
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Apr 02, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for your kind words! We're thrilled our team provided quick, friendly service and took the time to explain everything clearly. Your feedback about our courteous approach means so much to us. Thank you for choosing Richardson Chrysler Jeep Dodge Ram!

March 31, 2026

Shannon I think The service was timely and my service representative (I think her name was Shannon) was very courtesy and helpful. More

by SHAWNTE
Recommend Dealer
Yes
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Apr 01, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for your positive feedback! We're delighted to hear that you received timely service and that your service representative was courteous and helpful. We appreciate you choosing Richardson Chrysler Jeep Dodge Ram and taking the time to share your experience.

March 31, 2026

Great customer service, service done in a timely manner Overall great experience Will definitely be back More

by JCVD2003
Recommend Dealer
Yes
Employees Worked With
Christina
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Apr 01, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for your wonderful feedback! We're thrilled you had such a positive experience with our customer service and timely service. We look forward to serving you again at Richardson Chrysler Jeep Dodge Ram!

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