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Richardson Buick GMC Cadillac

Midland, MI

4.6
158 Reviews
Call Dealership (989) 374-7000

2400 N Saginaw Road

Midland, MI

48640

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158 Reviews of Richardson Buick GMC Cadillac

July 31, 2023

Sherri is THE BEST! Don’t loose her . Not only is she good at getting things done- her PEOPLE / PERSON skills are beyond expectation! More

by HYLI_57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garage
Report | Print
Aug 01, 2023 -

Richardson Buick GMC Cadillac responded

We definitely don't want to lose her! Thank you for your review and kind feedback about Sherri!

July 30, 2023

Dawn, was very friendly and helpful and check in went well. Enjoy working with her. More

by ERLENE.CARMODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any of these people.
Report | Print
Jul 31, 2023 -

Richardson Buick GMC Cadillac responded

We appreciate your feedback about Dawn! Thank you for your review!

July 28, 2023

Took my vehicle in to have an alignment done and was treated with kindness and respect. More

by Darren N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mesha Mortensen, Andrew Smith, John Murphy, Parker Anzalone
Report | Print
Jul 31, 2023 -

Richardson Buick GMC Cadillac responded

We appreciate you sharing this review about your experience!

July 28, 2023

Can’t say enough of all the gentlemen I worked with Tom, Eric & Jim. I will recommend them to everyone♥️ More

by angela34
Recommend Dealer
Yes
Employees Worked With
James kosecki, Andrew Smith
Report | Print
Jul 31, 2023 -

Richardson Buick GMC Cadillac responded

We are glad to hear that, Angela! Thank you for your review and recommendation!

Jul 31, 2023 -

angela34 responded

Sorry I did not have all my names correct I worked with Alex Marcoux was the guy who sold me car - VERY happy and impressed. I also worked with Tom Goodwin - very pleased as well. The last person I dealt with was James Kosecki he did a incredible job for finalizing the sale and offering the extended warranty - He was extremely helpful and as Alex and Tom did they all explained thing to me, so I could understand:) This was my 1st car buying experience and I was also going threw a very difficult time. All of the people I dealt with there from the guys getting my car ready quickly to Alex, Tom and James, I could not have had a better experience. Thank you! I will and have definitely recommend Betten Baker To all my people:)

Jul 31, 2023 -

angela34 responded

Sorry I did not have all my names correct I worked with Alex Marcoux was the guy who sold me car - VERY happy and impressed. I also worked with Tom Goodwin - very pleased as well. The last person I dealt with was James Kosecki he did a incredible job for finalizing the sale and offering the extended warranty - He was extremely helpful and as Alex and Tom did they all explained thing to me, so I could understand:) This was my 1st car buying experience and I was also going threw a very difficult time. All of the people I dealt with there from the guys getting my car ready quickly to Alex, Tom and James, I could not have had a better experience. Thank you! I will and have definitely recommend Betten Baker To all my people:)

July 28, 2023

Parker and the team were great to work with for our cadillac purchase. We are returning customers and would buy here again More

by HARCEKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, John Murphy, Parker Anzalone
Report | Print
Jul 31, 2023 -

Richardson Buick GMC Cadillac responded

We are glad to have had the chance to work with you again! Thank you for your review and feedback about your experience with Parker!

July 27, 2023

I've purchased many cars over the years-Andrew is by far the easiest and most knowledgeable person to work with. His passion for the industry shows. I felt he had my best interests in mind, wasn't pushy or More

by slodown
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
Report | Print
Jul 28, 2023 -

Richardson Buick GMC Cadillac responded

We are so glad to hear that Andrew was able to take care of you - thank you for your review!

July 27, 2023

I was able to get my vehicle to have a noise diagnosed within 2 days. They had the needed part on hand and fixed the issue at that visit. No need ti reschedule or come back. More

by Big M
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson - Service Dept
Report | Print
Jul 28, 2023 -

Richardson Buick GMC Cadillac responded

This is exactly what we like to hear! Thank you for your review!

July 27, 2023

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by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receptionist
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Jul 28, 2023 -

Richardson Buick GMC Cadillac responded

Thank you for your rating, John!

July 26, 2023

There were very polite and considerate of there customers and I will definitely be using there services at future dates. Thank you. More

by shellybillsbrough65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 27, 2023 -

Richardson Buick GMC Cadillac responded

We appreciate your review - we look forward to working with you again! Thank you!

July 24, 2023

Great friendly and professional service. Always top notch customer service. Highly recommend for your next vehicle purchase. More

by Montyemtb24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, John Murphy
Report | Print
Jul 25, 2023 -

Richardson Buick GMC Cadillac responded

Thank you for sharing this review and for your recommendation!

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