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Richardson Buick GMC Cadillac

Midland, MI

4.6
158 Reviews

2400 N Saginaw Road

Midland, MI

48640

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158 Reviews of Richardson Buick GMC Cadillac

October 31, 2023

VERY friendly and sincere. Great facilities. Prompt service. Good location. Great inventory and knowledgeable techs. Good coffee. More

by jecextra
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson, Christian Pangborn
October 29, 2023

Appreciated fact that I was able to get in right away as situation seemed to be related to a previous repair. More

by John Lynn
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
October 28, 2023

I brought my truck in for a repair. . they said it needed a part so I had them replace the part. My vehicle did the same thing..1100. And it was the same as it was when I brought it in.. More

by michiganwabbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Pangborn
Oct 29, 2023 -

Richardson Buick GMC Cadillac responded

Michiganwabbit, My name is Aaron, General Manager at Betten Baker. I am sorry to hear that the repair did not resolve your issue. Did you speak to our service manager about this? I am happy to assist you but I am not sure who michiganwabbit is... I am available 6 days a week, please call me at (989) 631-1444 and I would be happy to assist you. Sincerely, Aaron Erway General Manager Betten Baker Midland

October 28, 2023

Dawn has been awesome to work with! Thank you for the great service and quality work!! More

by Tpmhoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
October 27, 2023

First time customer. Very pleased with the availability of appointment and service. Price was fair as well. More

by LAURIEMARIE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson, Christian Pangborn
October 25, 2023

The service staff at the Betten Baker dealership in Midland is always friendly and attentive. They do their best to get us on our way as quickly as possible and without pushing for unnecessary repairs More

by Goblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson, Christian Pangborn
October 24, 2023

Prompt service and good communication. Christian was very friendly and professional. I appreciated that transportation was available. More

by cjaltimore
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Pangborn
October 23, 2023

Dawn is the best and so helpful. She is always there for me on any questions I have. She is the only one I go to. More

by THoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
October 20, 2023

Has to contact the service department myself to find out progress on my truck. Because they called me back. More

by car4913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Schramm, Dawn Johnson, Christian Pangborn
October 19, 2023

Christian was very helpful and through. Mechanics were did a good job diagnosis my problem. More

by Zenech63
Recommend Dealer
Yes
Employees Worked With
Christian Pangborn, Christian Pangborn
Oct 19, 2023 -

Zenech63 responded

All GOOD. .