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Richardson Buick GMC Cadillac

Midland, MI

4.6
158 Reviews

2400 N Saginaw Road

Midland, MI

48640

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158 Reviews of Richardson Buick GMC Cadillac

June 10, 2023

Dawn was a very warm and competent service representative who handled the communications great. And the whole service team did a fine job so I am happy customer! More

by JAMES.MENTELE
Recommend Dealer
Yes
Employees Worked With
Dawn, Service Rep.
Jun 12, 2023 -

Richardson Buick GMC Cadillac responded

We are glad to hear that Dawn was able to help you out! Thank you for your review and feedback about our service team, James!

June 09, 2023

Service staff are extremely nice and helpful. It’s nice to walk in and have them call you by name. Always ready to explain everything until I understand. More

by STROUP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn in service
Jun 12, 2023 -

Richardson Buick GMC Cadillac responded

We want to make sure you feel informed and comfortable! Thank you for your review!

June 08, 2023

Service was quick and friendly! Everything was explained to me in a timely matter! I will be back! More

by AMINLKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one in sales
Jun 09, 2023 -

Richardson Buick GMC Cadillac responded

We look forward to seeing you again! Thank you for your review!

June 08, 2023

We are from out of state working on a job site in their town has an issue with our truck got us in got us out within four hours for us To be able to go home. More

by rjsimons1584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I do not remember her name but she was very nice to deal with
Jun 09, 2023 -

Richardson Buick GMC Cadillac responded

we are glad to hear you were on your way quickly! Thank you for your review!

June 07, 2023

The people are great to work with. Good with keeping up on details to keep our vehicle in good shape. More

by rjchapman52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nels Cronkright, Matt Eickholt
Jun 07, 2023 -

Richardson Buick GMC Cadillac responded

We are happy to help keep your vehicle running smoothly! Thank you for your review!

June 07, 2023

Matt Eickholt was excellent to work with. Have not used the service center for the new Enclave but have (previous Enclave) and will continue to use the service center. More

by WOODS
Recommend Dealer
Yes
Employees Worked With
Matt Eickholt
Jun 07, 2023 -

Richardson Buick GMC Cadillac responded

We look forward to assisting you! Thank you for your review - enjoy your new Enclave!

June 01, 2023

This is the first car dealer I look forward to going to and working with. Great to deal with and always thorough and responsive. Have worked with them on service and vehicle purchases the past 6 months More

by Ryan L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy , Andrew Smith
Jun 02, 2023 -

Richardson Buick GMC Cadillac responded

We are so glad to hear this, Ryan - thank you for taking the time to share this kind review and feedback with us!

May 31, 2023

Very efficient. Knew exactly what I needed and was in and out in a jiffy! More

by KAYLOBTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mesha Mortensen, Matt Eickholt, Andrew Smith, Doug Demski, Julio Nieves, John Murphy
May 31, 2023 -

Richardson Buick GMC Cadillac responded

Great to hear! Thank you for sharing this review with us!

May 31, 2023

They were quick in diagnosing the issue and got me out the door in a matter of minutes. Additionally, Dawn took the time to greet me by my name, as I drove into the bay. Always nice to know they are More

by wvboomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn in Service
May 31, 2023 -

Richardson Buick GMC Cadillac responded

We love to hear that our team is making the effort to know you! Thank you for your review!

May 26, 2023

Great service as usual! Jim in finance always treats us well too. Ty for your great customer service More

by dachsteinerm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim, Julio Nieves, John Murphy
May 31, 2023 -

Richardson Buick GMC Cadillac responded

We are happy to help! Thank you for your review!