Richardson Buick GMC Cadillac

Easy to make an appointment to have recall looked at. Rep was very friendly and kept me informed.. Rep was very friendly and kept me informed.. More

Helpful, courteous and professional sales staff and business manager. Will definitely be recommending them to my friends! business manager. Will definitely be recommending them to my friends! More

Very friendly staff Not too busy, so was able to get vehicle in quickly for service Was offered a loaner car when service took longer than expected vehicle in quickly for service Was offered a loaner car when service took longer than expected More

The place was clean and orderly, the people were friendly and knowledgeable, easy in and out. and knowledgeable, easy in and out. More

No pressure, excellent service, Very helpful, best deal, patient, Good attitude, aim to please, cooperative patient, Good attitude, aim to please, cooperative More

They were very courteous and timely. Dawn took really good care of me and kept in touch about my vehicle needs. Also having a loaner helped not to impede my life or plans!! Dawn took really good care of me and kept in touch about my vehicle needs. Also having a loaner helped not to impede my life or plans!! More

Just like always, the service advisors were very knowledgeable very friendly and understood all my problems and got it in and fixed quickly knowledgeable very friendly and understood all my problems and got it in and fixed quickly More

The service and reception area was great! Clean, pleasant, on-time arriving and leaving. Thank you. Clean, pleasant, on-time arriving and leaving. Thank you. More

We are very very displeased with the service in relation to our warranty. We were told several times that a service warranty would cover electrical issues and pretty much anything other than wear and tear o to our warranty. We were told several times that a service warranty would cover electrical issues and pretty much anything other than wear and tear of the car. Our warranty that we paid $3000 for upon pressure in buying the car did not cover anything. And it was an electrical issue not related to wear and tear at all. We would never buy the warranty from Betten again and feel we were scammed upon buying such a bad product. We will be trying to dispute this warranty service. We feel that Betten should take some responsibility in selling something that is of no value and we will not be recommending again. More

Staff very courteous, helpful, explained what was done, and job was done in a timely manner. and job was done in a timely manner. More