Richard Kay Superstore

WORST EXPERIENCE OF MY ENTIRE LIFE!!!! 0 stars!!! Horrible service! No one knows what there doing! I live almost 3 hours away and they call and tell me to come test drive a vehicle and wh 0 stars!!! Horrible service! No one knows what there doing! I live almost 3 hours away and they call and tell me to come test drive a vehicle and when I finally arrive, it took them 20 minutes to even find the car and then it wasn't drivable because the clutch was broken, I can't drive a clutch and they did not tell me it was a clutch! I find another car that seemed decent and I was approved for it, the very next day, the breaks almost went out, and I took it to a shop and the roters are warped beyond fixing. I called the dealership to replace the roters and they says they can't do it and then never returned the call like they said they would. The fan belt started knocking. I find a recall on the computer program that went out 3 years ago. I get the title in the mail and they signed it, not allowing me to place my tag on the car. I finally get a power of attorney letter to get the tag and the tag office informed me that the dealerships application has me responsible for the fees and it's over $500!!! I called the dealership and no one returned the call! I have never in my life had such horrible people or service!! Never send anybody to this dealership!! They are nothing be a rip off and scam artists!! More

Unreal experience My husband and I came after dinner and left with an Equinox for a great price without any pressure from a friendly and accommodating salesman and a fu My husband and I came after dinner and left with an Equinox for a great price without any pressure from a friendly and accommodating salesman and a funny manager who made us feel special. They bent over backwards to make sure I got the deal I wanted as well. Professional people who made us feel at home. More

Love my new Cadallic SRX My husband and I came in for an oil change in his SUV and ended up buying a new car for me and it was pressure free from Alan Davis. He is definitely My husband and I came in for an oil change in his SUV and ended up buying a new car for me and it was pressure free from Alan Davis. He is definitely one of the best salesmen we have ever had to deal with and on the day we picked it up the car, he spent probably two hours going over all the features of my new SUV. Many thanks, Alan. More

Need it in a hurry! We were planning a 3300mile trip but the dates changed late on a Friday night and I needed to get my Silverado pickup in a hurry. Richard Kay squeeze We were planning a 3300mile trip but the dates changed late on a Friday night and I needed to get my Silverado pickup in a hurry. Richard Kay squeezed me in on Monday morning and Julie got me out in time for other hurried appointments. THANKS Julie and Richard Kay! More

Fantastic experience Joann and I were discussing the possibility of upgrading our Equinox with no real intention of doing anything but just having a look at Richard Kay. Joann and I were discussing the possibility of upgrading our Equinox with no real intention of doing anything but just having a look at Richard Kay. However, we met a delightful man who took the time to access our needs, the kindness to understand our situation without being judgmental and made us feel good about being in the dealership. We weren't even sure what we wanted! Alex not only got us an incredible deal, made sure Joann's disability needs were met, helped us with anything we needed he also took the time to follow up with us a few days later, made sure everything was perfect and thanked us once again for the business. What a great experience, couldn't recommend Richard Kay Superstore highly enough. If you are looking for a new car, go see Richard Kay, and when you get there ask for Alex Hind he will look after you with kindness, understanding, consideration and respect. More

Enjoying our new car A great experience. My experience very good and I feel the dealership was a good group of great people, I injoyed my time with the staff. Have happy A great experience. My experience very good and I feel the dealership was a good group of great people, I injoyed my time with the staff. Have happy holiday season. More

Super experience. Very warmed experience. I walked out of there with a car that I am enjoying very much. The sales person was a super gentlemen. Thank you ,,Richard Kay Very warmed experience. I walked out of there with a car that I am enjoying very much. The sales person was a super gentlemen. Thank you ,,Richard Kay. More

Awesome This was the best experience we have ever had buying a car. No waiting, no back & forth about the price, and I really loved that the paperwork was all This was the best experience we have ever had buying a car. No waiting, no back & forth about the price, and I really loved that the paperwork was all ready when we got there. Alan Davis & Anthony Richey were awesome. More

Fantastic experience!!! We have purchased a number of new cars over the years, our experience at Richard Kay was FANTASTIC!!! I have zero complaints! Our salesman, Terry, was We have purchased a number of new cars over the years, our experience at Richard Kay was FANTASTIC!!! I have zero complaints! Our salesman, Terry, was terrific! He was a no pressure salesman but very knowledgeable. We love our new Cadillac !! More

Ms Ruby Edwards I am very happy with my new car I was given the best of service I would recommend to everyone thank you ric kay S. I am very happy with my new car I was given the best of service I would recommend to everyone thank you ric kay S. More