Richard Kay Superstore
Anderson , SC
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Service department is terrible. Had our 21 acadia in for service, alignment, rotation. No windshield washer fluid was added, after alignment we were told we needed $500 work done to Had our 21 acadia in for service, alignment, rotation. No windshield washer fluid was added, after alignment we were told we needed $500 work done to correct front end pulling to right vehical had less than 36k on it. Then told to bring back and that would be corrected. That appointment was a week ago, we were called 45 minutes before scheduled time and told they had no parts for it and would let us know when they come in. We'll 7 days later and we can not even get the courtesy of a call back nor even a update More
Once again excellent service from the folks in the Service Department. Had to run by Friday with an issue and was taken care of quickly and sent on my way. Kat was super friendly, helpful, and on top Service Department. Had to run by Friday with an issue and was taken care of quickly and sent on my way. Kat was super friendly, helpful, and on top of things there! She was awesome. Highly recommend Richard Kay!!! More
This was my first experience with this dealership, I had been searching for a specific used model GMC SIERRA. I missed one opportunity before the truck hit the lot while still being serviced but the sales r been searching for a specific used model GMC SIERRA. I missed one opportunity before the truck hit the lot while still being serviced but the sales rep called me a few weeks later with some more candidates where one in particular caught my eye. The day I was able to get by the dealership, the rep was off that day and another team member was informed that I was coming by and was ready to jump in and help me come to the decision to make the purchase. Jr. and Rashad are top drawer guys, very professional no pressure reps. Made my buying experience the most pleasurable one I have ever had. More
Tried to use free shuttle with auto service last week. Waited 20 minutes past scheduled time for driver, tried to call dealership several times without answer, finally had to Uber in. Only offered an ap Waited 20 minutes past scheduled time for driver, tried to call dealership several times without answer, finally had to Uber in. Only offered an apology for the inconvenience. More
I took my 2023 GMC truck in today for its first service. Kat Hinton was the person that took care of me and she is wonderful to work with. Her attention to detail is second to none! Great job Kat! Thank you Kat Hinton was the person that took care of me and she is wonderful to work with. Her attention to detail is second to none! Great job Kat! Thank you. More
Nat is so wonderful,very professional hard working wonderful sales lady. I definitely will be returning if I'm ever in need of another car and I'll specifically ask for nat wonderful sales lady. I definitely will be returning if I'm ever in need of another car and I'll specifically ask for nat More
Great service dept. Had a recall and oil change appointment scheduled. Work was done in a fast efficient way. I will definitely recommend them to all my friends. Cat in Had a recall and oil change appointment scheduled. Work was done in a fast efficient way. I will definitely recommend them to all my friends. Cat in the service dept is #1. Excellent job! More