Rich Morton Lincoln Mercury of Annapolis

I enjoyed my experience at Rich Morton. Brian Vanni and Anthony Johnson were very personable and helpful throughout the entire sales process. They stuck around until 8pm on Saturday to complete my sale an Anthony Johnson were very personable and helpful throughout the entire sales process. They stuck around until 8pm on Saturday to complete my sale and answer any questions that I had. I purchased a 2007 Mercury Milan and the car feels and looks brand new. I brought my car back the following Tuesday for detailing and everyone from the sales manager Mark Wade, the service department, and the cashier were very helpful and professional. There were a couple minor interior blemishes missed during the detailing of my car, but other than that the car looks and feels great. I'm very pleased with the car so far and I'm looking forward to driving it in the years ahead. Thanks. More

Very satisfied with every aspect of my new car transaction. Everyone I dealt with was professional, courteous and knowledgable. Ryan Wiegand was very helpful in identifying and walking through al transaction. Everyone I dealt with was professional, courteous and knowledgable. Ryan Wiegand was very helpful in identifying and walking through all the features and benefits of the new car. He also is dedicated to providing future service to accommodate the needs of his clients. Mark Wade was very professional in his explanation of all costs related to the procurement of my new vehicle, as well as, the benefits of his service department. Anthony Johnson was prompt and thorough in his explanation and handling of the closing documents and discussion of available extended warranty services. I am looking forward to continued quality customer servic with Rich Morton Lincoln Mercury of Annapolis. More

Sue and Mark worked very hard despite unseen obstacles thrown in the way to help my husband and I purchase a gorgeous 2010 Mercury Mariner.When the car would not be on the premises until Monday,they took thrown in the way to help my husband and I purchase a gorgeous 2010 Mercury Mariner.When the car would not be on the premises until Monday,they took our trade in and loaned us a 2008 Mariner so we could get used to the drive of a Mariner and would not have to drive our old van any longer.Sue kept in touch and provided us with cold beverages in the dealership as we were shopping for cars on the hottest days in July.Sue worked well and enthusiastically with us and dealership staff to keep us informed on the latest developments of our car quest. I really feel that the Rich Morton dealership and service is like a relative watching out and wanting the best for me and my family .I look forward to driving my car many years while Rich Morton in Annapolis helps me maintain it. More

It was a pleasure to buy my 2007 Mercury Milan in July from Rich Morton Lincoln Mercury of Annapolis. Gerald was my salesman and he was extremely knowledgeable about the vehicles and was also very friendl from Rich Morton Lincoln Mercury of Annapolis. Gerald was my salesman and he was extremely knowledgeable about the vehicles and was also very friendly. There was no pressure put on me to buy immediately like there was Koon's Ford of Annapolis. A.J. helped me with all the paper work and jumped through hoops to help me get the best interest rate on my loan. And Mark the manager addressed the very few issues I had very effectively and quickly. I am 23 years old and was afraid I wasn't going to be taken too seriously with some dealerships, but Rich Morton Lincoln Mercury of Annapolis couldn't have treated with more respect and honesty. I have a full time job with a long commute as well as being a graduate student, they recognized this and affixed their schedule to fit mine and it was above and beyond anything I expected. I spent days searching dealership lots in Annapolis and Glen Burnie and no other dealership, new or used, had better prices or quality of selection. I highly encourage anyone to go there and peruse their selection. My experience was superb. More

At this point I have only to deal with the sales department and the experience has been wonderful. I have not had the vehicle into your service department yet. It always seem like the sale goes gr department and the experience has been wonderful. I have not had the vehicle into your service department yet. It always seem like the sale goes great, but things start to go down hill after that. I have a 22500 mile service coming up in about 1500 miles. That will be the real test. Thanks More

I had my oil changed from this dealership. Quick and I had my oil changed from this dealership. Quick and Speedy service, AJ had me in and out. The service attendants were kind and helpful. I would h I had my oil changed from this dealership. Quick and Speedy service, AJ had me in and out. The service attendants were kind and helpful. I would highly recommend this dealership to anyone for service, I will be returning again with anyone of my vehicles. Thanks Again!! More

The employees listed above went above and beyond to satisfy my familly's goal of owning a Lincoln. They were EXTREMELY helpful and kind! I would recommend this dealership to anyone. Mario was very help satisfy my familly's goal of owning a Lincoln. They were EXTREMELY helpful and kind! I would recommend this dealership to anyone. Mario was very helpful with pricing. Gerald was a great salesman. Anthony was awesome in provding financing. More

can't say enough about Gerald Mitichell, Mark Wade, Cliff French and Dan (sorry I'm not sure of his last name) not only were they professionalin every way, they were friendly and very supportive which in tur French and Dan (sorry I'm not sure of his last name) not only were they professionalin every way, they were friendly and very supportive which in turn put me at ease and actually made the entire car buying experience enjoyable. To be honest, I never thought I’d say that about buying a car. They demonstrated a high level of product knowledge and . of the product and Owen S. Curran 2608 Point Lookout Cove Annapolis, Md. 21401 More

It was a good experience. Our salesman, Gerald Mitchell, was very helpful. Everyone in the salesroom was friendly. We told Mr. Mitchell what we wanted in a car. There wasn't one there at the first meet was very helpful. Everyone in the salesroom was friendly. We told Mr. Mitchell what we wanted in a car. There wasn't one there at the first meeting but when we went the second time it was sitting in front of the store. Perfect! He also took all the time we needed to learn the ins and outs of the car. More

top notch. no pressure. easy to work with. great price. went the extra mile. found me a car that met all of my needs, when other dealers couldn't or wouldn't. good communication. flew up one of their went the extra mile. found me a car that met all of my needs, when other dealers couldn't or wouldn't. good communication. flew up one of their employees to drive my car back to the local area. explained all of the finer details of the many features of the car. i had done my research, knew what I wanted, and knew what price I was willing to pay. No games, no gimmicks. treated me with respect. More