Riata Ford - Service Center

Riata just started the new service program that includes pick up and delivery of your vehicle in addition to a video of the car services, the way other companies do it, and providing status and ETAs via tex pick up and delivery of your vehicle in addition to a video of the car services, the way other companies do it, and providing status and ETAs via text. They made the whole transaction transparent and very convenient and even the suggestions for additional services was less of a "hard sell" and more like actual recommendations. Great job! More

Awesome service ! Incredible work. I will always come back and the people are super nice! Incredible work. I will always come back and the people are super nice! More

Customer service was great throughout. Initially went in for work on one vehicle, and walked out with another. Everyone I interacted with was friendly, smiling, and helpful. Even those tha Initially went in for work on one vehicle, and walked out with another. Everyone I interacted with was friendly, smiling, and helpful. Even those that weren't assisting me. From service to sales it was about as good a visit as I could've hoped for. More

The dealership provided us with excellent customer service and I would recommend my friends and family to Riata Ford service and I would recommend my friends and family to Riata Ford More

I've been going to Riata Ford, for vehicle maintenance, for at least 10 years. The work they've done for me has always been exemplary. for at least 10 years. The work they've done for me has always been exemplary. More

Edgar was great he was an excellent source of information and did a great job addressing my many questions around buying my Lightning. He was prompt to follow up with me on the followup after my vehicle pur and did a great job addressing my many questions around buying my Lightning. He was prompt to follow up with me on the followup after my vehicle purchase. I highly recommend Riata and especially Edgar as a great option for buying your next car. More

JOE IS VERY PROFESSIONAL AND TREATED ME WITH RESPECT AND TOOK CARE OF MY VEHICLE. TOOK CARE OF MY VEHICLE. More

Staff was nice & very helpful The service was done in a timely manner & we got informed about it I’m very satisfied & happy with that timely manner & we got informed about it I’m very satisfied & happy with that More

Great service, never should have left Riata! Been struggling along with AC issue for over a year, Tried 2 other shops that could not fix my AC issue. Your team found problem within 2 hours of le Been struggling along with AC issue for over a year, Tried 2 other shops that could not fix my AC issue. Your team found problem within 2 hours of leaving my truck, and it was fixed the next day. Also, great to see employee consistency. Great to see Aaron (?-wears cowboy hat)) still there! More

Great Service Department! I was very pleased with the attention of the service advisor resolving my problem on my Ford Explorer. I was very pleased with the attention of the service advisor resolving my problem on my Ford Explorer. More