Rhinebeck Ford

Good salesman bad manager Sat down with chuck to look at an suv, such a real guy that was down to earth. He was helpful and realistic. Was amazing to go into a dealer and be ab Sat down with chuck to look at an suv, such a real guy that was down to earth. He was helpful and realistic. Was amazing to go into a dealer and be able to have a few laughs. Thought I was going to go home with a vehicle if not that day within the next few days. Then the manager yelled at my sales guy right in front of me. I ended up leaving and going elsewhere. I felt that was unprofessional and also felt bad the sales guy was losing a sale because of his manager. I would go to chuck if he was at another dealer. The way the manager spoke made him sound uneducated and like he couldn't let the salesman do his job. If I could give Corey 0 stars I would. The 5 stars is for chuck and chuck only!! More

Worst experience ever with a dealership The sales person was very friendly and courteous. The manager who was trying to close the deal was so rude when we decided to walk away because the mo The sales person was very friendly and courteous. The manager who was trying to close the deal was so rude when we decided to walk away because the monthly payment wasn't something that was in our budget... He got so defensive and so rude that we were going to walk away... Mind you we were very open about what our budget was in the beginning. I would never go back there again. So unfortunate that in a smaller town there is a business out there that can be so rude to it's customers More

Excellent purchase experience It was great working with FRANK in sales and Jim Gay. They were friendly and accomodating. Corey put together a really cool truck and Jason helped me It was great working with FRANK in sales and Jim Gay. They were friendly and accomodating. Corey put together a really cool truck and Jason helped me accessorize! More

Parts department Floor and trunk mats were ordered and were delivered on time at a great price. I’ll definitely go back for any other parts or accessories I might need Floor and trunk mats were ordered and were delivered on time at a great price. I’ll definitely go back for any other parts or accessories I might need. More

I was very happy with my experience thank you I was treated with respect and they had everything for me that was needed for my new car. Went above and beyond to see about getting Scratch and dent I was treated with respect and they had everything for me that was needed for my new car. Went above and beyond to see about getting Scratch and dent policy on my new car because I forgot to include it on my rental,but it didn’t happen I thank them very much. More

100% Satisfied with purchase & our Salesman Our salesman found the exact truck we where looking for & he was 100% honest with us. Also gave us a great deal on our trade in truck. Our salesman found the exact truck we where looking for & he was 100% honest with us. Also gave us a great deal on our trade in truck. More

Very unprofessional The staff is not professional and not very helpful they actually do a good job of wasting your time they do not return calls and when you speak to the The staff is not professional and not very helpful they actually do a good job of wasting your time they do not return calls and when you speak to them they will say they will get back to you and never do More

See FRANK Awesome people. The gentlemen i worked with (Frank Furtak) outstanding! They made me an offer couldn’t say no too all they wanted to do Awesome people. The gentlemen i worked with (Frank Furtak) outstanding! They made me an offer couldn’t say no too all they wanted to do More

Great customer service! We were Honda CRV owners for thirteen years before a tree took it out a few weeks ago. We loved our old car, but always found it to be a noisy ride. W We were Honda CRV owners for thirteen years before a tree took it out a few weeks ago. We loved our old car, but always found it to be a noisy ride. We looked around and made a stop here at Rhinebeck Ford, just to see how an american car would compare. So pleasantly surprised! Smooth, quiet ride and great safety features. Our salesman, Frank Futak, was awesome. Not pushy, easy-going, and down-to-earth. We absolutely love our new Ford Escape! We had a great experience here! Thank you Rhinebeck Ford!! More

xxxx show I asked the salesman about appraisal process. Said nothing about test driving my 800 horsepower 2016 mustang with 20,000$ worth of modifications in it I asked the salesman about appraisal process. Said nothing about test driving my 800 horsepower 2016 mustang with 20,000$ worth of modifications in it. He hops in the thing without telling me rides the xxxx out of the clutch and blasts 1st and 2nd gear from a standstill right out of the dealership. Gone for 15 minutes with my car that I’ve put a ton of hard work into. Who knows what wear and tear will come from him beating on my car No professionalism this dealership is a joke. Tried to raise the price 20,000$ for an 8,000$ supercharger. I’ll take my business else where without making a dealership thousands of dollars of markup. More