Reynolds Ford Lincoln of Edmond

Good experience overall The only problem I had is my pay off did not get paid promptly. It had been a week since I traded in my vehicle, and because of this, I got charged my The only problem I had is my pay off did not get paid promptly. It had been a week since I traded in my vehicle, and because of this, I got charged my monthly car payment for a car I no longer have. Very inconvenient More

Great salesman Our salesman was very knowledgable about the vehicles and helpful in the setup of all the needed areas. He made switching to being a Ford owner again Our salesman was very knowledgable about the vehicles and helpful in the setup of all the needed areas. He made switching to being a Ford owner again an easy experience. Having a salesman that can explain all the new buttons and extras was helpful! Buy from Daniel. He knows what he is doing. More

Wyatt, Brayden, David is the best Recipe The moment I stepped into the dealership Brayden, the sales manager, helped me with my problem. I knew my credit wasn't great, my truck had over 100,0 The moment I stepped into the dealership Brayden, the sales manager, helped me with my problem. I knew my credit wasn't great, my truck had over 100,000 miles on it, and I knew I was in a bad spot. Because I owed more than what my truck is worth. Brayden assigned Wyatt as my salesperson. And he told me that he would go get David to go over my credit issues. You told me to go ahead and look vehicles I thought I wanted. I really didn't want to get excited because of my credit. I found the truck that I thought wasn't real. It was a 2015 Toyota Tundra crew max. And have a 6 inch lift kit 20 inch custom rims an oversized tires. I thought that the price was wrong and I asked Brayden if it was a mirage. He said no and had Wyatt bringing up to the front for me to test drive. Wyatt and I drove it down the street and I didn't even realize that Wyatt was a salesperson, because he was so easy to deal with. We got back from the test drive and David showed up to go over some things on my credit. He asked me which truck I was looking at, I showed him and he assured me that I would be able to get that truck with a decent interest rate. I still didn't get excited. It only took me one time to get to the price that I wanted. Once we agreed on it, I went over to David's office. David went over what he had figured out. David has gotten me a better interest rate than any other financing options I had with other dealerships. David was the most pleasant financing officer not ever dealt with. Then Keith and Kathryn came in and made me feel like I was at home. This was the best car buying experience I've ever had and I have bought a lot of cars. So I advise you to use the WBD recipe! Wyatt, Brayden , David! Thank you so much guys! More

Used Truck Purchase I purchased a new Explorer from Jo at Reynolds about a year ago and had a very pleasant experience. So when we needed to buy a used truck for my daugh I purchased a new Explorer from Jo at Reynolds about a year ago and had a very pleasant experience. So when we needed to buy a used truck for my daughter I looked online at Reynolds of Edmond and they had what we needed. I looked here first since we had a good experience last time. This time was no different, no hassle, no waiting around for hours while someone made up there mind what they wanted to sell vehicle for. We agreed on a price and bought the truck within about 2 hours. That included about a 30 minute test drive. Jo and David were great to work with and when we need another vehicle we will go see them again. More

Used Car Purchase I have worked with this dealership for the past 12 years servicing my Lincoln and I recently purchased a used 2015 Taurus From them. I could have gon I have worked with this dealership for the past 12 years servicing my Lincoln and I recently purchased a used 2015 Taurus From them. I could have gone to any other dealership, but I like the Service Department @ Reynolds. The Sales Rep., Ron McFee, the Loan Officer, Kat, and Norris Evans, Customer Relations Manager, all treated me exceptionally well. I was not really surprised, because of how I have been treated by service department. This is the norm for me, my expectations and this is why I chose Reynolds Ford. Relationships and service are important to me. Not just the sale. Warm regards, Jim D. Duncan More

Very timely and very Pleasant I thought Alan coffee was knowledgable and pleasant. He was not pushy and allowed us to look at what we wanted to, without trying to push cars we didn I thought Alan coffee was knowledgable and pleasant. He was not pushy and allowed us to look at what we wanted to, without trying to push cars we didn't want. My over experience was an A+ in my book. From Alan, to the manager, to my finance man, all were very helpful and easy to work with. I appreciate their services. More

Professional and Polite The salesman, Matt Jones, was very knowledgeable and answered all my questions, he even programmed my phone with the car's bluetooth which was really The salesman, Matt Jones, was very knowledgeable and answered all my questions, he even programmed my phone with the car's bluetooth which was really appreciated. David in finance worked hard to find me the best interest rate and Norris Evans provided a loaner car while my new car was getting the 3-way protection applied. Everyone was polite and easy to work with. I highly recommend Reynolds Ford for an enjoyable car purchasing experience. More

Pleasurable experience. Trading cars is not one of my favorite things to do. However, Brian Burris made our purchasing experience a real pleasure. I felt like I was doing b Trading cars is not one of my favorite things to do. However, Brian Burris made our purchasing experience a real pleasure. I felt like I was doing business with a longtime friend even though I had never met him. I would recommend him to anyone. More

10000 mi Check/oil change Courteous, friendly, professional, and reasonable wait time. From scheduling my appointment by phone to the time my vehicle was returned to me, was v Courteous, friendly, professional, and reasonable wait time. From scheduling my appointment by phone to the time my vehicle was returned to me, was very professional More

Easy experience These guys are great! They gave me a rental car. Even though it took longer than expected, they took care of the rental car expense. Very pleased! Ver These guys are great! They gave me a rental car. Even though it took longer than expected, they took care of the rental car expense. Very pleased! Very easy experience with them. More