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Reliable Nissan
Albuquerque, NM
1,017 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 1,017 reviews
June 14, 2011
I had a Nissan 720 Pickup and pruchased a lot of parts and was treated very well by Mr. Wojcik,super service! After selling that vehicle I traded in a Silverado truck and got a used 2005 Toyota Corolla and was treated very well by Mr. Wojcik,super service! After selling that vehicle I traded in a Silverado truck and got a used 2005 Toyota Corolla from the Reliable Dealership. The entire staff worked hard to keep me as a customer,even when I thought I was going to walk out of the room and keep the truck,just ride my bicycle more! But Mr.Sorenson and Bateman made the sale happen and I'm eminencely pleased with it!! Do look here for your next car purchase,you will not be sorry!! More
by 05 Toyota
June 09, 2011
the sales person bateman she was nice and very helpful, it was after that when i had to deal with the finance people the first gentleman that i dealt with was good it is when his superviser came out. I don it was after that when i had to deal with the finance people the first gentleman that i dealt with was good it is when his superviser came out. I dont remeber his name but he was rude and a jackass, like i was wasting his time a inconvience to him to be there. I almost walked out wiyh out buying the truck, I probably should have. he had an attitude because i didnt buy the extra warranty on the vehicle. After that going home and thinking about it even if I wanted to buy a warranty I dont think I would like to deal with the gentleman in the dealership again.so if this gets back to Julian Marquez he can contact me. Michael Cocchiola More
by mcocchiola
Employees Worked With
unknow in finance
June 06, 2011
On Saturday, June 4th I had an appointment for recall (Engine Control Module) work to be performed on my 2005 Nissan Xterra. When I initially made my appointment on the phone, I was told my car would be (Engine Control Module) work to be performed on my 2005 Nissan Xterra. When I initially made my appointment on the phone, I was told my car would be needed for approximately one and a half hours. I arrived for my appointment at 8 A.M. (my appt was for 8:30) and at that time I was told that they would need my car for 3 hours. I asked about the shuttle service and was told by the service staff that their shuttle driver would not be in for another 30 minutes. I left to run an errand and was back at 8:30 A.M. At that time I was told the driver would be back in approximately 15 min. Forty five minutes later (approximately 9:15 A.M.) I still had no ride and informed the service staff that I would have to reschedule my appointment and asked for the keys to my vehicle. When the service staff returned with my keys, I was informed that the work had been completed. I then asked for a copy of the work order for my records I was informed that there was not one. I insisted for some form of proof that the work had been completed and was told that a copy would be e-mailed to me. I still have not received anything. This did not sound right to me so I called another dealer to ask was it typical for no work order to be provided after recall work has been performed and they said no. They also informed me that they could check using my "VIN" to see in Nissan had any record of my car being worked on. There was none. Was the work completed on my vehicle? If so why was I not provided a work order? If not? Why would your staff return to me a vehicle stating that my issue had be resolved when they knew it had not been? More
by hardright
Employees Worked With
unknown
June 01, 2011
Leila, was AWESOME! Even though it took me about of month or so to decided to purchase a new truck it was worth it. She was there answering all my questions and concerns. The VPP is the way to go if month or so to decided to purchase a new truck it was worth it. She was there answering all my questions and concerns. The VPP is the way to go if your in the military. Can't beat the price...trust me I did all my research prior. Malick, AWESOME as well. It seemed like he worked for ME and not the dealership...no preasure at all. He went too battle for me to get price, I wanted for my trade. He also made sure I was comfortable with everything prior to me departing with my new truck. Reliable Nissan great choice in hiring these two AWESOME folks. Give them a raise! More
by fchism
Employees Worked With
Leila Fakhrai and Malick Mbow, Malick Mbow
May 26, 2011
Our salesperson, Malick Mbow was very helpful and did everything he could to help us. We were pleased with the dealership and would recommend them to our family and friends. My wife and I really have en everything he could to help us. We were pleased with the dealership and would recommend them to our family and friends. My wife and I really have enjoyed our new Nissan Maxima and hope the service department treats us as good as the sales team with our future oil changes and services. More
by Phillip.sena
Employees Worked With
Malick Mbow and John Naevelli, Malick Mbow
May 19, 2011
I was searching for a 4Runner through Autotrader when I came across one at Reliable Nissan. I love my 2000 4Runner, but I was debating if it was time to trade it in. On April 23 I called Reliable, and I go came across one at Reliable Nissan. I love my 2000 4Runner, but I was debating if it was time to trade it in. On April 23 I called Reliable, and I got in contact with Leila. She confirmed that the 2007 4Runner was in stock; I told her that I wanted to make sure before making the 3 hour drive to the dealership. I met Abdul Kebe at the dealership; he was very helpful and extremely patience. We ran the numbers after the test drive. After waiting on finance, I was undecided on the timing of the purchase since I was still waiting on a response from my banker for another financial matter. I grew impatience on the wait, and I left the dealership to think things through regarding my financial status. Abdul contacted me and tried to assist me any way he could, but I told him that I was done and had to think things through and contact my banker. Anthony Sorenson contacted me on April 28 and he told me that he was willing to work with me. After consulting with my banker, I made the decision to purchase the vehicle on May 3. They waited for me for the delivery of vehicle that late evening as I drove three hours to the dealership after I got off work. Abdul and Anthony were very courteous, professional, and patience throughout the purchase process. Mr. Rob Petty was very prompt and courteous in financing. Reliable Nissan gave me the deal I wanted at the financing terms I was seeking. In retrospect, I want to thank the threesome for their customer service! I also want to acknowledge and thank Ed Ramirez for the follow-up on my customer service experience. God Bless! More
by lshirleyjr
May 11, 2011
Upon arriving at the dealership we were greeted with friendly salesmen. The salesmen were helpful in answering our questions about the vehicle we purchased. Managers were willing to negotiate on the pr friendly salesmen. The salesmen were helpful in answering our questions about the vehicle we purchased. Managers were willing to negotiate on the price of the vehicle. When we attended the new car clinic we were very satisfied with the way we were greeted and made welcomed. All the Reliable Nissan employees were very helpful and friendly. We will recommend this dealership to our family and friends. More
by mysticjade
Employees Worked With
Abou and Malick, Malick Mbow
April 28, 2011
On two separate occassions my girlfriend has taken her Maxima to Reliable Nissan for service. Each time various service items have been recommended that I consider complete overkill. On the first visit Maxima to Reliable Nissan for service. Each time various service items have been recommended that I consider complete overkill. On the first visit she was hearing a loud squeak from the engine compartment. We were told it was a belt problem that needed changing and the transmission oil needed changing along with a fuel injector cleaning. We authorized the first two items and found the problem wasn't fixed. I listened to the car running in the driveway for two minutes and found out it was the AC fan motor going bad. I bought the part at another dealer and fixed the problem myself. I also wrote an e-mail to the dealership from their website and never heard a response. On the most recent experience she had the "Check Engine Light" on and was told it was the "O 2" Sensor. This part is supposedly $400 and then we got a call saying the exhaust pipe was rusted out where the sensor is located and it would need to be replaced. The cost for this was of course more than what we were told so again our dissatisfaction is extrememly high. More
by jasondean
Employees Worked With
Roy
April 22, 2011
I purchased a 2011 Xterra from Reliable Nissan not sure if my past credit problems would be a hassle. With the patience and professionalism with working with Mr. Bundgus and the sales team, the nervousness if my past credit problems would be a hassle. With the patience and professionalism with working with Mr. Bundgus and the sales team, the nervousness was immediately dimished as they worked diligently to get the vehicle I wanted. Thank you to Reliable Nissan for their great support and dedication to their customers. Lorenzo More
by jim_redhouse
Employees Worked With
Parish Bundgus
April 16, 2011
Allan Quesada was the person who convinced us to buy the car. He was very knowledgable about the vehicles. Very helpful in finding us what we needed and in the price we needed it to be. He was also ver stra car. He was very knowledgable about the vehicles. Very helpful in finding us what we needed and in the price we needed it to be. He was also ver straight forward, he appeared to be honestly concerned with our needs, instead of being conserned with how quickly he could make his next sale. He made me feel very comfortable with the process of buying a vehicle. I am very happy with his services rendered. More
by neufeld47
Employees Worked With
Allan Quesada, Allan Quezada
