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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
3,168 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 3,168 reviews

July 24, 2026

Very friendly and professional, with my son swearing over the Bluetooth phone. Sorry, guys. It was my birthday and they took good care of me. More

by Joe.tlbhfc0
Recommend Dealer
Yes
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July 24, 2026

Lack of communication. No one directed me to a waiting area, I had to ask other customers around. I had to call to get info for my car. Then no info or assistance with fina More

by Rosamond.rockwell
Recommend Dealer
No
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July 24, 2026

Well, you sold me a car with a busted transmission, and even though I purchased it on the 29th, I still don't have the vehicle because it's sitting in your service center waiting for a part. More

by lizweiss41
Recommend Dealer
No
Employees Worked With
Kenneth Sorensen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Sorensen
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July 23, 2026

Coby is amazing! I've been in the business for 20 years and this kid had potential and knowledge and drive!!! More

by dillon.hill
Recommend Dealer
Yes
Employees Worked With
Coby!!!!
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Jul 24, 2026 -

Reliable Nissan responded

Thank you for sharing this wonderful feedback! It means a lot to hear such high praise from someone with your level of experience in the industry. Coby's dedication and knowledge are qualities we are proud to see reflected in how he serves our customers, and your kind words will certainly be passed along to him.

July 20, 2026

It was great very informtive No No This is stupid A be ok Your computer sucks More

by jlucero70
Recommend Dealer
Yes
Employees Worked With
Brandon Adrian
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Jul 23, 2026 -

Reliable Nissan responded

Thank you for taking the time to share your feedback! We are glad to hear your experience was great and informative. We appreciate you choosing Reliable Nissan and hope to see you again soon.

July 18, 2026

Joshua was just awesome and provided the best service of all my years of being with Nissan. Marcos Gulin More

by gulinemail
Recommend Dealer
Yes
Employees Worked With
Joshua
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Jul 22, 2026 -

Reliable Nissan responded

Thank you immensely for sharing this wonderful feedback, Marcos! It is great to hear that Joshua made such a strong impression and delivered an experience that stood out across all your years with Nissan. We are proud to have team members who take their commitment to customers seriously, and your kind words mean a lot to us. We look forward to continuing to serve you at Reliable Nissan.

July 18, 2026

I have had my Altima serviced ONLY by Reliable for 5+ yrs. I received an email where I had a $42 credit in the service dept. Tried to use it today. I was told they knew nothing about it and conveniently More

by cclayinreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Koby Poter
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2026 -

Reliable Nissan responded

Thank you for taking the time to provide feedback, and for being a loyal customer for over five years. We understand how frustrating it must be to present a credit you received through official communication, only to be met with uncertainty and an explanation that did not sit well. That kind of experience should not leave a long-term customer feeling dismissed, and we regret that it did. We would welcome the opportunity to look into the details of your visit and learn more about what happened with that credit. Please reach out to [CONTACT NAME] at (505) 435-9825 so we can discuss this further.

Jul 23, 2026 -

cclayinreno responded

Thank you Manny at RELIABLE NISSAN for making my experience uplifting! I really appreciate the phone call and how fast you fixed the situation and applied credit. I only take my car to Reliable and will continue to do so.

July 17, 2026

Inspection went well we appreciate the honesty that our brakes did not need to be repaired after all shout out to the team. Great job thank you. More

by lizzojean
Recommend Dealer
Yes
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Jul 21, 2026 -

Reliable Nissan responded

We are delighted to hear that your inspection experience went well! Honesty is something we take seriously, and we are glad our team gave you a straightforward assessment rather than recommending work that was not needed. Your kind words mean a lot to us, and we look forward to being here for you whenever you need us next.

July 16, 2026

Bad crews. Poor work. Poorly maintained. Bad restrooms. Overpriced. Poor/bad management. Awful service. The worst. More

by Luis Angel Rios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kasadi Deskin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Bates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Adrian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Salvino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Adair
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts department also.
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Jul 17, 2026 -

Reliable Nissan responded

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We take concerns about our facilities, workmanship, customer service, and management seriously, and we'd appreciate the opportunity to learn more about what happened. If you're willing, please contact us directly so we can discuss your experience and work toward making things right.

July 14, 2026

Great service, my only complaint is that there is no courtesy shuttle. There is a 15.00 charge. I had to sit for 21/2 hours waiting for car. I have always got a free courtesy shuttle at other dealership More

by ANNETTESCHOOTZ1
Recommend Dealer
Yes
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Jul 16, 2026 -

Reliable Nissan responded

We are absolutely thrilled to hear that you had a great service experience overall, and we truly appreciate you taking the time to share your feedback. We understand how frustrating it can be to wait for an extended period, especially when you have had different experiences at other dealerships. Your thoughts on the shuttle service are noted, and we appreciate you bringing this to our attention. We hope to have the opportunity to serve you again and make your next visit even more comfortable.

Jul 17, 2026 -

Reliable Nissan responded

Thank you for your feedback and for recognizing the great service you received. We understand how important convenience is, and we're sorry to hear the transportation options and wait time were frustrating. Your comments regarding the courtesy shuttle and the additional charge are appreciated, and we'll be sure to share them with our management team as we continually look for ways to improve our customers' experience. We truly appreciate your business and hope to provide an even better visit next time.

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