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Reliable Nissan
Albuquerque, NM
1,021 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 1,021 reviews
February 12, 2018
Awesome Service Craig Stewart was amazing in helping me find and purchase my new car! The service was exceptional, I highly recommend requesting him to help you! Craig Stewart was amazing in helping me find and purchase my new car! The service was exceptional, I highly recommend requesting him to help you! More
by Brandon2022
January 07, 2018
service They clean the inside of the car for a coupon I had when it was in for service. However they made it up and offered me a full detailed next time. They clean the inside of the car for a coupon I had when it was in for service. However they made it up and offered me a full detailed next time. More
by Tamara Orth
Employees Worked With
Joe
January 03, 2018
Great Service! The service at Reliable Nissan was incredible. This was my first time buying a car and Reliable Nissan did everything they could to help me get a car The service at Reliable Nissan was incredible. This was my first time buying a car and Reliable Nissan did everything they could to help me get a car that was right for me and affordable. They were happy to answer my questions and take their time with me. I highly recommend this dealership. More
by AbbeyB
Employees Worked With
Christopher Sonnenberg
December 04, 2017
"Fabulous Service" The purchase of our Armada Platinum was the easiest I have ever encountered in buying a car. We did a long distance purchase in one day and have been The purchase of our Armada Platinum was the easiest I have ever encountered in buying a car. We did a long distance purchase in one day and have been completely saifsfied. Our saleslady, Susan Miller, helped make for a smooth transaction, not only was she very professional but she was genuine and honest, and has an outgoing personality. We felt comfortable and right at home. We have highly recommended her and Reliable Nissan to many of our friends and family who might be interested in purchasing a new vehicle. She was amazing! More
by John & Brenda Sandoval
Employees Worked With
Susan Miller
November 13, 2017
Great Service! Service to the customer was immediate upon arrival. Personnel is courteous, friendly and goes beyond to assist you with anything you may need during Service to the customer was immediate upon arrival. Personnel is courteous, friendly and goes beyond to assist you with anything you may need during your visit. Everything you want done is done. More
by Donna
Employees Worked With
Darlene Chavez
October 20, 2017
Super Service, and explan everything to customer The service done on the car was explain very well to me, and told me when the car and car would be ready and keep me informed, The service done on the car was explain very well to me, and told me when the car and car would be ready and keep me informed, More
by beatty,valerie575
Employees Worked With
Jedediah Glaser
September 12, 2017
Great Service, excellent personal who understand your needs! My salesperson understood what I wanted and didn't try to sale me something else. He worked hard to give me the price and payment I wanted. I would hi My salesperson understood what I wanted and didn't try to sale me something else. He worked hard to give me the price and payment I wanted. I would highly recommend Patrick Perez to anyone wanting to purchase a car from Reliable Nissan. Everyone there was so nice and helpful! Great Dealership!!! More
by rromo
Employees Worked With
Patrick Perez & George Vaisa
August 07, 2017
What a joke We bought a 2017 Murano a year ago, but during this time we were getting a lot of dust in the car, well with going back and forth and finally brining We bought a 2017 Murano a year ago, but during this time we were getting a lot of dust in the car, well with going back and forth and finally brining it in when the engineer was there, they found that the seal in the back doors were broken.. So calling many times with no return call (until we talkede to the co-owner we then got a phone call from the service mang). So car was brought in on Tuesday and we were told it should be done by Thurs. but after many no return phone calls(to make this shorter). Finally got car back on the following Wednesday and guess what it still leeks dust and now the cruise doesn't work..What a joke... We also bought the car there.. More
by lynn smith
Employees Worked With
darrell . service manager
July 21, 2017
Susan Miller Is Amazing Susan really knows her stuff, what a great salesperson. She got us our dream truck for the price we asked for. AMAZING!!!! To the point and very genui Susan really knows her stuff, what a great salesperson. She got us our dream truck for the price we asked for. AMAZING!!!! To the point and very genuine when it comes to getting you what you want. She's such a hard worker. Thank You~ More
by Hollie
Employees Worked With
Susan Miller
June 28, 2017
Worst Customer Service I purchased a used 2012 Toyota Camry from Reliable Nissan about 5 weeks ago. I love the car but after purchasing the vehicle I am yet to get help with I purchased a used 2012 Toyota Camry from Reliable Nissan about 5 weeks ago. I love the car but after purchasing the vehicle I am yet to get help with anything. I purchased an extended warranty. After about a week of having the car my maintanance light came on. I call to speak with the service department to set up an appointment. I was transferred to an answering machine and never called back. I ended up taking my car to Larry H. Miller for a needed oil change. I figured I didn't need the warranty if I wasn't going to get service at "Unreliable Nissan." I called the finance department and again was transferred to an answering machine. I left a message, and again no call back. After a few days it had to take time off of work to drive to the other side of town to fill out a form to cancel my warrant since I was still in my 30 window. The form could have easily been emailed to me to fill out. I could have filled out the appropriate section and I could have scanned it and emailed it back. I asked Mark the finance manager for a copy of the form for proof that I had cancelled my warranty. He said he could not provide it and told me to contact MPP the warranty company. I called MPP and they said they never received the form. I was really upset and call Unreliable Nissan back. I was again transferred to Mike, again left a message and again never called back. I called back, asked for Mikes boss, transferred, left a message, and again never called back. This company is only interested in selling cars and that's it. I hope I get their attention now. More
by Andrew1515
Employees Worked With
Service Dept, Finance Dept, General Manager , Michael Hanson
