Reliable Nissan

One of the best and easiest purchases you can have This company has renewed its ability to completely take care of customers. From start to finish and follow ups, fantastic. The management and staff ar This company has renewed its ability to completely take care of customers. From start to finish and follow ups, fantastic. The management and staff are to be commended to friendliness, knowledge and care of there customers. Robert Ladson More

Worst Dealership I have ever been too, and here is why I purchased a vehicle from this dealership and was told everything was fine. I followed up several times over the next weeks to ensure there were no I purchased a vehicle from this dealership and was told everything was fine. I followed up several times over the next weeks to ensure there were no issues with the loan. This was a structured loan I understood that it would require additional bank approval, however the finance person ensured me that they would let me know immediately if there was any issues. I called the new bank about a week and half after I purchased the vehicle to determine my account number so I can make payments on my new loan. To my surprise I find out that I do not have an open loan. When I contacted the dealership, I was advised to bring in some paperwork (proof of residency and paystubs). I brought in the paperwork and was advised everything was good and I went about my day. After three weeks of trading in the vehicle I receive a call from my bank for the vehicle that I traded in. They advised me my payment was past due. At this point I escalated with the dealership, and they advised me I would need to go into the office to "resign paperwork". I arrive at the dealership only to be told they can't sell me the vehicle they originally signed a contract for. At this point I was furious and decided I didn't want to get another vehicle with this company as they obviously cannot follow through with contractual agreements. I met with the General Manager a few days later to voice my concerns, only to be told sorry, and offered two movie tickets. TWO MOVIE TICKETS WAS THE BEST THEY COULD DO AFTER THEY MADE ME LATE ON MY CAR PAYMENT AND BASICALLY BAITED AND SWITCHED ME ON VEHICLES. After yet another negative experience with their company I drove across the street and purchased another vehicle from another dealership. Everything was handled quickly and effectively. As the dealership ran a Carfax on my original vehicle, a new notice popped up stating that the vehicle's odometer was tampered with and reflecting a rollback. After reviewing the Carfax, we determined that the dealership incorrectly keyed the millage resulting in a false indicator on my Carfax report. Needless to say this was the worst experience I have ever had with a dealership. There attempts to make it right were too little, too late. I would not recommend this dealership to my worst enemy. Shop around folks, there are a ton of better dealerships who will be honest and follow through on their commitments. More

I'm a returning customer I was a returning customer only because the service provided wasn't done correctly the first time...or the second time...or the third time. I was a returning customer only because the service provided wasn't done correctly the first time...or the second time...or the third time. More

Unprofessional Service, Emplyees and Management Took my car in for my sensors to be replaced for an emissions test to pass on a 240SX Nissan car. 2 days later they tried charging me $2000 because th Took my car in for my sensors to be replaced for an emissions test to pass on a 240SX Nissan car. 2 days later they tried charging me $2000 because they took my engine apart because my check engine all of a sudden went on. (No I did not pay this) I gave them no permission for that other than to replace sensors. I asked to speak to the manager and he couldn't give me a reason on why they took my car apart. Therefore we were sent home with a bigger problem because now my car shuts down at every stop and my sensors were STILL NOT replaced! Paid $136 for diagnosis only! Not only will my car not pass emissions test, now it dont even drive correctly!!! Poor poor service!!! Never ever take your car here for service!!!! - Mike Apodaca More

Dishonest. At first, I just hated the sales side, but I have come to despise the service side, too. I would not buy another vehicle from this dealership or reco At first, I just hated the sales side, but I have come to despise the service side, too. I would not buy another vehicle from this dealership or recommend it to anyone. They lie chronically and do not stand behind their products. The Armada I purchased is a lemon. I believe they lied about the vehicle's history and problems when I was considering it. It was used but supposedly still under warranty. The engine has been good, but a lot of little things are broken and too expensive to get fixed; for example the console just fell from the ceiling on the inside and the electronic locks are failing. This car is not old enough and was way too expensive to be so poorly constructed. Also, the service department seriously dented my car in the shop and refused to take responsibility for it. I am currently seeking another place to get my car serviced. More