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Reliable Nissan
Albuquerque, NM
760 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 760 reviews
July 09, 2016
Sold Mechanical Protection Plan on salvage title car I purchased a 2012 Sentra on 4/26/14 . Apparently it was a car with a salvage title. I tried trading it in on 6/17/16 and found out then it had a sa I purchased a 2012 Sentra on 4/26/14 . Apparently it was a car with a salvage title. I tried trading it in on 6/17/16 and found out then it had a salvage title and they would not take it in trade. I tried trading in my 2012 Juke but they were unable to find me a vehicle that fit my monthly payment. I am 4'10" and the 2016 Sentra Sedan was too big for me. Adam the GM called me the next day to say he would fix the pedals on his dime and give me a lifetime of the loan free oil changes. I said I wanted a smaller vehicle and his response was for me to drive the Sentra Sedan for 6 months and then he would put me in a Nissan Versa hatchback. Why would I buy a vehicle for 6 months, made no sense to me. I went to Galles and traded my Juke for a Sonic as I was not able to trade or sell the Sentra and might have to voluntarily surrender it and the ability to purchase new vehicle would be out of the question due to this information on my record. I had records pulled on the 2012 Sentra regarding the background on the salvage title. Reliable originally received the car in 2011 and it appears it may have been purchased by an employee around that time. It was in an accident in 2013 where it was rendered a total loss by the insurance company, fixed and resold back to Reliable. That's when I purchased it in 2014. I was told I had been informed about the salvage title and signed off on it. I did not receive copies of this information or the carfax when I purchased the car. They knew it was a salvage title the day I purchased it and sold me a Mechanical Protection Plan for $1200.00 where the wording on the bottom of the page states that a vehicle with a salvage title is INELIGIBLE for this plan. Talk about taking advantage of a woman going in alone...that was me. On 6/21/16, I spoke with the manager and asked for copies of the documents he said I signed "6 times" and was denied..understandable I guess. He said he would take a loss on the vehicle only if I purchased a new car. I had just purchased one two days before from Galles, I do not need a second car. I mentioned I would go to the Attorney General's office and was told he had 17 attorneys and the AG would not even look at this matter. He was not very helpful More
by NomoreNissans
Employees Worked With
Adam Maruzzo
Helpful July 06, 2016
Reliable Nissan excellent service. The service department has a very highly qualified and well-trained and courteous staff. Look forward to having your vehicle serviced at this dealersh The service department has a very highly qualified and well-trained and courteous staff. Look forward to having your vehicle serviced at this dealership. We heartily recommend them to all our friends and family. More
by MikeS
June 21, 2016
Great customer service I would like to recognize an exceptional employee,Abdul Kebe.He goes beyond his call of duty.I was unable to take my car in for a recall,Abdul,did not I would like to recognize an exceptional employee,Abdul Kebe.He goes beyond his call of duty.I was unable to take my car in for a recall,Abdul,did not hesitate when i reached out for assistance.He came for my car,took it in for service and brought it back,washed and looking good.It's a blessing to have this wonderful person working for Reliable Nissan. More
by Deborah Stone
Employees Worked With
June 09, 2016
Shop car by Nissan Thank you good service very friendly good dealship I have good friend abdul kebe and just wanna say thank you maybe I buy next car look for you guys Thank you good service very friendly good dealship I have good friend abdul kebe and just wanna say thank you maybe I buy next car look for you guys More
by Huaizhang
Employees Worked With
June 02, 2016
New Car Purchace The sales staff at Reliable Nissan work as a team to meet my needs. Everyone is friendly and supportive of my efforts while I am there to choose the The sales staff at Reliable Nissan work as a team to meet my needs. Everyone is friendly and supportive of my efforts while I am there to choose the vehicle that would suite my needs and to get the best price for my trade in and the best price for my new vehicle. My salesman has worked with me on several acquisitions and is very up front and truthful about vehicles and what can and cannot be done in negotiating the price and payment on the vehicle. Malick Mbow is my salesperson. My communication with him does not end at the point of sales. He does excellent follow up and keeps me informed about model changes, sales events, and checks on my experience with the service department. I highly recommend him and Reliable Nissan. More
by Stan Holder
Employees Worked With
Malick Mbow
April 01, 2016
John Bell cares about peole first and then the car! John Bell and Amanda Catron amazing customer service. District Manager Adam was disappointing! John drove up in a car better than my first choice! John Bell and Amanda Catron amazing customer service. District Manager Adam was disappointing! John drove up in a car better than my first choice! Stacey More
by stacey
Employees Worked With
John Bell, Amanda cartron
March 24, 2016
"Outstanding dealership" Outstanding dealership, a good experience working with Cannon Bravo, very knowledgeable, and helpful. Everyone at this dealership was very friendly. Outstanding dealership, a good experience working with Cannon Bravo, very knowledgeable, and helpful. Everyone at this dealership was very friendly. Purchased a vehicle from them, would highly recommend this dealership #1. Thank you again Cannon or all your help. More
by 2016carol
Employees Worked With
Cannon Bravo and others all were great!
March 09, 2016
outstanding sales person a good experience working with Abdul Kebe, he showed us the vehicles we wanted to see and explained the differences in them. He gave us a tour of th a good experience working with Abdul Kebe, he showed us the vehicles we wanted to see and explained the differences in them. He gave us a tour of the facility and the different departments. He introduce us to the staff and made use feel at home. More
by mike
Employees Worked With
February 24, 2016
Great experience It's been almost a decade since we've bought a car and are recovering from financial disaster in 2010 and have poor/fair credit at best. Our sale It's been almost a decade since we've bought a car and are recovering from financial disaster in 2010 and have poor/fair credit at best. Our sales representative, John Bell, was extremely knowledgeable about all of the models we were interested in and made recommendations based on our needs. He was diligent in only making recommendations based on our budget and how our poor credit score was going to factor into our monthly payments. The Manager and Finance Manager worked with us until we came up with a manageable monthly payment at an acceptable loan term. I would highly recommend this dealership to anyone. No pressure, no stress, just a pleasurable experience altogether. More
by Microdot187
Employees Worked With
John Bell
January 27, 2016
my positive experience! The experience was no stress, no frustrating, and good customer service. No drawn out mess, just to the point, in and out. Great job! I would highly The experience was no stress, no frustrating, and good customer service. No drawn out mess, just to the point, in and out. Great job! I would highly recommend. More
by ltryon60
Employees Worked With
