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Reliable Nissan
Albuquerque, NM
1,946 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 1,946 reviews
June 02, 2016
New Car Purchace The sales staff at Reliable Nissan work as a team to meet my needs. Everyone is friendly and supportive of my efforts while I am there to choose the The sales staff at Reliable Nissan work as a team to meet my needs. Everyone is friendly and supportive of my efforts while I am there to choose the vehicle that would suite my needs and to get the best price for my trade in and the best price for my new vehicle. My salesman has worked with me on several acquisitions and is very up front and truthful about vehicles and what can and cannot be done in negotiating the price and payment on the vehicle. Malick Mbow is my salesperson. My communication with him does not end at the point of sales. He does excellent follow up and keeps me informed about model changes, sales events, and checks on my experience with the service department. I highly recommend him and Reliable Nissan. More
by Stan Holder
Employees Worked With
Malick Mbow
April 01, 2016
John Bell cares about peole first and then the car! John Bell and Amanda Catron amazing customer service. District Manager Adam was disappointing! John drove up in a car better than my first choice! John Bell and Amanda Catron amazing customer service. District Manager Adam was disappointing! John drove up in a car better than my first choice! Stacey More
by stacey
Employees Worked With
John Bell, Amanda cartron
March 24, 2016
"Outstanding dealership" Outstanding dealership, a good experience working with Cannon Bravo, very knowledgeable, and helpful. Everyone at this dealership was very friendly. Outstanding dealership, a good experience working with Cannon Bravo, very knowledgeable, and helpful. Everyone at this dealership was very friendly. Purchased a vehicle from them, would highly recommend this dealership #1. Thank you again Cannon or all your help. More
by 2016carol
Employees Worked With
Cannon Bravo and others all were great!
March 09, 2016
outstanding sales person a good experience working with Abdul Kebe, he showed us the vehicles we wanted to see and explained the differences in them. He gave us a tour of th a good experience working with Abdul Kebe, he showed us the vehicles we wanted to see and explained the differences in them. He gave us a tour of the facility and the different departments. He introduce us to the staff and made use feel at home. More
by mike
Employees Worked With
February 24, 2016
Great experience It's been almost a decade since we've bought a car and are recovering from financial disaster in 2010 and have poor/fair credit at best. Our sale It's been almost a decade since we've bought a car and are recovering from financial disaster in 2010 and have poor/fair credit at best. Our sales representative, John Bell, was extremely knowledgeable about all of the models we were interested in and made recommendations based on our needs. He was diligent in only making recommendations based on our budget and how our poor credit score was going to factor into our monthly payments. The Manager and Finance Manager worked with us until we came up with a manageable monthly payment at an acceptable loan term. I would highly recommend this dealership to anyone. No pressure, no stress, just a pleasurable experience altogether. More
by Microdot187
Employees Worked With
John Bell
January 27, 2016
my positive experience! The experience was no stress, no frustrating, and good customer service. No drawn out mess, just to the point, in and out. Great job! I would highly The experience was no stress, no frustrating, and good customer service. No drawn out mess, just to the point, in and out. Great job! I would highly recommend. More
by ltryon60
Employees Worked With
January 01, 2016
One of the best and easiest purchases you can have This company has renewed its ability to completely take care of customers. From start to finish and follow ups, fantastic. The management and staff ar This company has renewed its ability to completely take care of customers. From start to finish and follow ups, fantastic. The management and staff are to be commended to friendliness, knowledge and care of there customers. Robert Ladson More
by desertrunnerman
November 30, 2015
Trip to Albuquerque While on a trip to Albuquerque in my '15 Armada for Thanksgiving, my change oil light came on. I called Reliable while on the highway and got schedul While on a trip to Albuquerque in my '15 Armada for Thanksgiving, my change oil light came on. I called Reliable while on the highway and got scheduled for the service call the day after Thanksgiving. They took great care of me, did the oil change, tire rotation, fluids checks and everything called for on the 10k service. Their folks were most accommodating and offered coffee and goodies that morning. The work was done promptly and I could not have been more pleased with the experience and level of service offered by Gerald and his folks at the service department. More
by Happy Traveler
Employees Worked With
Gerald
November 28, 2015
Great experience!! Great vehicles... Great prices... Great people... They made my car buying experience so easy and fun, I bought two cars!!!! I would recommend them t Great vehicles... Great prices... Great people... They made my car buying experience so easy and fun, I bought two cars!!!! I would recommend them to all of my family and friends! More
by Adrian Linzy
Employees Worked With
Michael T. Sevier and Mitchell Casey
November 03, 2015
Worst Dealership I have ever been too, and here is why I purchased a vehicle from this dealership and was told everything was fine. I followed up several times over the next weeks to ensure there were no I purchased a vehicle from this dealership and was told everything was fine. I followed up several times over the next weeks to ensure there were no issues with the loan. This was a structured loan I understood that it would require additional bank approval, however the finance person ensured me that they would let me know immediately if there was any issues. I called the new bank about a week and half after I purchased the vehicle to determine my account number so I can make payments on my new loan. To my surprise I find out that I do not have an open loan. When I contacted the dealership, I was advised to bring in some paperwork (proof of residency and paystubs). I brought in the paperwork and was advised everything was good and I went about my day. After three weeks of trading in the vehicle I receive a call from my bank for the vehicle that I traded in. They advised me my payment was past due. At this point I escalated with the dealership, and they advised me I would need to go into the office to "resign paperwork". I arrive at the dealership only to be told they can't sell me the vehicle they originally signed a contract for. At this point I was furious and decided I didn't want to get another vehicle with this company as they obviously cannot follow through with contractual agreements. I met with the General Manager a few days later to voice my concerns, only to be told sorry, and offered two movie tickets. TWO MOVIE TICKETS WAS THE BEST THEY COULD DO AFTER THEY MADE ME LATE ON MY CAR PAYMENT AND BASICALLY BAITED AND SWITCHED ME ON VEHICLES. After yet another negative experience with their company I drove across the street and purchased another vehicle from another dealership. Everything was handled quickly and effectively. As the dealership ran a Carfax on my original vehicle, a new notice popped up stating that the vehicle's odometer was tampered with and reflecting a rollback. After reviewing the Carfax, we determined that the dealership incorrectly keyed the millage resulting in a false indicator on my Carfax report. Needless to say this was the worst experience I have ever had with a dealership. There attempts to make it right were too little, too late. I would not recommend this dealership to my worst enemy. Shop around folks, there are a ton of better dealerships who will be honest and follow through on their commitments. More
by espiwe1
Employees Worked With
Adam Marrazo, Paul Bateman,
