Reliable Hyundai

From start to finish, our experience was great. Worked with Jeff Cooper and Sonny. Both were friendly, professional and knowledgeable. Will recommend Reliable Hyundai to our friends. Love the Santa Worked with Jeff Cooper and Sonny. Both were friendly, professional and knowledgeable. Will recommend Reliable Hyundai to our friends. Love the Santa Fe we bought. Randy and Maggie Brookman More

This place will take advantage of you. YOU CANNOT TRUST THEM. They improperly installed a part, then blamed me. NO INTEGRITY. Stay away. YOU CANNOT TRUST THEM. They improperly installed a part, then blamed me. NO INTEGRITY. Stay away. More

Ryan Anderson did a good job selling me my new car. He’s young, and he's learning. Very personable! I will refer others to him. Thank you, Ryan!! He’s young, and he's learning. Very personable! I will refer others to him. Thank you, Ryan!! More

From start to finish Jeff was excellent to work with. He respected our choice to wait until new year to make our purchase and did not barrage us with calls/texts/emails. As this was my car we were purcha He respected our choice to wait until new year to make our purchase and did not barrage us with calls/texts/emails. As this was my car we were purchasing he did not defer to my husband. He spoke to me. And I hope I conveyed to Jeff how much I appreciated that. Our overall satisfaction is definitely 5 star. The only suggestion we have is to make sure when the car is detailed, it is detailed. There were smudges of something that was oil based on the exterior and plastic still covering the side view mirrors. Overall, not a terrible situation just one that could use a little attention. More

Great experience from start to finish if you are thinking about a new car buy it here ! about a new car buy it here ! More

Our past experiences at this dealership have been bad. We decided to try one more time. This time was much much better. Noah (sales rep) and Gerson (finance) were fantastic! Thanks to Richard (sales m We decided to try one more time. This time was much much better. Noah (sales rep) and Gerson (finance) were fantastic! Thanks to Richard (sales mgr) for his leadership and support. Everyone from Richard to the daily driver were very polite, professional and made us feel at ease. This group is a staff that MANAGEMENT should be proud of!! In our opinion they get a 10 out of 10! JOB WELL DONE! P.S. so far we like the vehicle - great product! More

Wife had interest in a new Palisade so we went to our local Hyundai dealer Reliable Hyundai salesperson Ray was very knowledgeable on the vehicle and answered all her questions and set the expectations local Hyundai dealer Reliable Hyundai salesperson Ray was very knowledgeable on the vehicle and answered all her questions and set the expectations for the sale telling us multiple times they eager to make a deal and had extra discounts this coming Saturday We explained we had 2 trades and what they were a Subaru and a Toyota Ray says ok we’re anxious to make a deal do to our extra discounts this Saturday We told Ray when we would be available to bring in both trades Saturday Test drove vehicle while our trades were being evaluated Ray continued to answer our questions about the vehicle Ray also bragged about how many vehicles the dealership sold today and was eager to make a deal today due to our extra Saturday discounts After our test drive back in the office is where things went south We have NEVER been so INSULTED and DISRESPECTED as a customer our entire lives When the # were presented to us selling price was window sticker price trade values were $8000 less than other dealerships plus there was a $3000 charge figured in for some protection plan that was never discussed So the extra discount Ray assured us was available on Saturday never materialized And we were never offered the rebate or financing option that Hyundai shows online Other than product knowledge Ray lied to us about everything because he set the expectation for the Saturday sale We say no deal Ray starts to become a little combative and wants to make a deal but Ray at this point you have not even tried to earn our business Told Ray we were pissed and would not believe another Word from Ray Told Ray we would be going to Fletchers on Joplin Ray just could not understand why we would walk away from Reliable Hyundai Since we are local and drive 100 miles to Joplin Ray what we need you and Reliable Hyundai to understand is you insulted us and disrespected us as customers We did not just fall off the turnip truck I was on retail for 27 years and my wife in banking for 37 years so I think we understand the process We can buy a vehicle anywhere You all have proven that you have nothing to offer us so we will be going elsewhere More

Worst experience buying a car, but it turned out to be a good thing. The dealership totally screwed us doing things you expect from a shady used car dealership. Definitely learned a hard lesson. Fortunately good thing. The dealership totally screwed us doing things you expect from a shady used car dealership. Definitely learned a hard lesson. Fortunately, my contacting the national and international headquarters got their attention, and we were able to get out of the bad deal. Will never do business with them. Once bitten… More

Purchased new vehicle and traded my Subaru, after so many emails, text, picture and phone calls decided buy the car, gave a $500 dollar deposit order the new Subaru Crosstrek, new Subaru was $35,560 the trad emails, text, picture and phone calls decided buy the car, gave a $500 dollar deposit order the new Subaru Crosstrek, new Subaru was $35,560 the trade for my Subaru was $28,000 plus $6,000 money difference, I asked when the new Subaru come in will it everything still the same they said no problem, when the new Subaru came in I drove 3 hr to pick it up the price changed a additional $8,000 more I made an appointment with my sales person when I showed up it was his day off. Someone else helped me and they had no clue what was going on, the manager came, and he had no idea what was going on and they told me the price would be $8000 more and there’s nothing they can do to help me. Meanwhile they have my money and I have the invoice and or ordered information that was email to me and have my deposit for the new Subaru I am not getting. And 6 hr driving and 1 hr in the dealership. I don’t recommend this place to any one. I don’t recommend this place to anybody the most unprofessional dealer I’ve ever been to More

I purchased a 2024 Hyundai Santa Cruz 3 weeks ago and had an absolutely amazing experience with Reliable Hyundai. My sales advisor, Noah Waller was incredibly professional, knowledgeable, and helpful through an absolutely amazing experience with Reliable Hyundai. My sales advisor, Noah Waller was incredibly professional, knowledgeable, and helpful throughout my vehicle purchase process. When I picked up the vehicle, he took his time to walk me though all the safety, vehicle operation, and media features which i found impressive. I highly recommend Reliable Hyundai and will return when its time for my next vehicle purchase! More