Reliable Chevrolet - NM - Service Center
Albuquerque, NM
575 Reviews of Reliable Chevrolet - NM - Service Center
Service Richard always goes above and beyond every time I bring my truck in for service. Today was no exception; after overhearing that another service member Richard always goes above and beyond every time I bring my truck in for service. Today was no exception; after overhearing that another service member was unable to replace my brake light bulb he proceeded to replace the bulb himself and then walked me through the inspection of my truck (my truck had just been in an accident over the weekend). He also talked with me about what to ask the insurance adjuster to make sure my family would be safe riding in my truck until the body work was performed. Over the years I have been coming to Reliable Richard has always been professional, helpful and knowledgeable regarding my vehicle and it's service needs. More
Rich Difino did an excellent job taking care of my vehicle. I brought my vehicle in for a vibration. I explain to Rich what kind of problem I was having. He expedited my vehicle as soon as possible because I ha I brought my vehicle in for a vibration. I explain to Rich what kind of problem I was having. He expedited my vehicle as soon as possible because I had an appointment to make later that day. I was very happy with my service. More
Always excellent service My service writer has always been Rich Difino. Rich always goes out of his way for me. He makes sure that he reports back to me while my vehicle is My service writer has always been Rich Difino. Rich always goes out of his way for me. He makes sure that he reports back to me while my vehicle is being serviced and that it is returned to me as quickly as possible. Always know that there will be no problems when left in the hands of Rich Difino. More
Service work on on my Blazer Brought my 2001 Chevrolet Blazer for LOF. Rich Listened to my concerns about the blazer and the service was done to my requests. Rich is an outsta Brought my 2001 Chevrolet Blazer for LOF. Rich Listened to my concerns about the blazer and the service was done to my requests. Rich is an outstanding Service Advisor and I have really enjoyed working with Rich. He has kept my Blazer running for many years. He will always look out for you as a Chevrolet owner. Reliable Chevrolet is very lucky to have a person like Rich on their staff. On behalf of all Chevrolet owners, I want to thank Rich for his caring and dedecation to his customers. It's like working with a family member. Thanks again, Rich More
Service with knowledge Aaron took excellent care of me and my car from the time I drove in til he walked me to my car when I left. Aaron took excellent care of me and my car from the time I drove in til he walked me to my car when I left. More
service Had vehicle in for service. Rich Difino took care of me and I was very happy with the service. The vehicle ran great after the serviced Had vehicle in for service. Rich Difino took care of me and I was very happy with the service. The vehicle ran great after the serviced More
Can I Give More Than 5 STARS ?!?!?! Pride, honor & integrity sounds a lot like the USA! This was my 2nd visit and I think I may become a Chevy Girl for life! From the first phone call fo Pride, honor & integrity sounds a lot like the USA! This was my 2nd visit and I think I may become a Chevy Girl for life! From the first phone call for service, to getting in my serviced car to leave EVERY single employee smiled, acknowledged me, responded with full focus regardless of their being busy. Their confidence and knowledge is extremely reassuring especially for a single woman who had been accustomed to being taken for a "ride" at other dealerships over the years. When fellow employees speak highly of each other and tell you you’re in good hands with Richard Difino you begin to relax and breathe. Excellent communication skills by EVERYONE including the timely shuttle service provided... RELIABLE CHEVROLET outshines the Albuquerque Jaguar-Land Rover dealership I go to for my Range Rover in EVERY aspect. J.C. the Service Manager made a point to introduce himself and shake my hand & visit with me. I am STAR struck ((*_*)) My service did not take 6 months like the dealership next door. My Tahoe was ready with Tech inspection, parts, service and a shuttle pickup within a 24-hour period seriously! The perfectly poised and beautiful receptionist/cashier "Cat" was a delight to visit with. Richard CARED... they ALL CARED...it was better than being with family. More
Exceptional Follow Through After dropping off my vehicle, Rich DiFino kept me informed during the entire service experience. I never once had to call him to find out the status After dropping off my vehicle, Rich DiFino kept me informed during the entire service experience. I never once had to call him to find out the status of my vehicle. Rich made sure I knew exactly what was happening with my vehicle taking all the guess work out of it for me. What a relaxing experience and quite unlike other dealership experiences I've had. We could use more Service Advisors like Rich DiFino..self aware of his customers needs. Thank you Rich More
good service I have been coming there for years and Richard has always been good to me with service. He has always been friendly and helpful. Very good service rep I have been coming there for years and Richard has always been good to me with service. He has always been friendly and helpful. Very good service rep. More
Service Writer Rating The rating I have rewarded is due to the work of one individual who not only does an outstanding job as a service writer but in doing so represents Re The rating I have rewarded is due to the work of one individual who not only does an outstanding job as a service writer but in doing so represents Reliable Chevrolet in a most positive manner! Richard Difino is the most knowledgeable service professional I have ever encountered in my 50 years of experience working with dealer service departments. In addition he is honest and friendly, and has integrity, a true asset to the Reliable Chevrolet organization. I won't go to anyone else, even for my non Chevrolet automobiles. I have had s most rewarding business relationship with him for the last 14 years. More