Oliver Jones

Reliable Chevrolet - NM responded

Thank you for sharing this wonderful feedback with us! It means a great deal to know that your experience with your Chevy Colorado has been a positive one, not just the first time but again on your return visit. We truly value customers like you who continue to trust us, and we are glad we could deliver the same level of service you expected. We look forward to being here for you whenever you need us again.

Reliable Chevrolet - NM responded

We are disappointed to hear about your recent experience and the concerns shared regarding the vehicle condition and your post-purchase interactions with the dealership. We strive to ensure every vehicle is delivered in proper working condition and that all customers are treated with professionalism and respect throughout and after the sale. We appreciate you taking the time to share your feedback, as it helps us continue to review and improve our overall customer experience. Please contact Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or Anthony Baca, our Service Manager, at Abaca@vtaig.com or 505-338-5932.

Reliable Chevrolet - NM responded

We are disappointed to hear about your recent experience and the concerns shared regarding the sales process and vehicle condition following delivery. We strive to provide transparent communication, a thorough purchase experience, and quality vehicles for every customer. We appreciate you taking the time to share your feedback, as it helps us continue to review and improve our overall customer experience. Please contact Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com.

Reliable Chevrolet - NM responded

We are absolutely thrilled to hear about your wonderful experience with Neveah and our team at Reliable Chevrolet. It's heartwarming to know that Neveah took the time to provide you with a thorough tour, explained all the features of your truck, and gave you the space you needed to make your decision with confidence. We truly appreciate you highlighting Neveah's kindness and dedication, as well as her commitment to following up with you to ensure everything was going smoothly. Your feedback about the friendly atmosphere created by our entire team means so much to us, and we're honored that you chose us for your vehicle needs.

Reliable Chevrolet - NM responded

Thank you for your review, DJLJ4829. We are pleased to hear about your positive experience and appreciate you taking the time to share your feedback. It's wonderful to know that you felt comfortable throughout the truck buying process and that our team member provided you with professional and knowledgeable service. Your comments about feeling confident in your purchase decision reflect our commitment to building genuine relationships with our customers. We take pride in creating an honest and welcoming environment where you can make informed decisions about your vehicle needs. Welcome to the Reliable Chevrolet family, and we look forward to serving you for years to come.

Reliable Chevrolet - NM responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Oliver made your process both easy and enjoyable. His dedication to providing excellent service truly reflects our commitment to creating positive experiences for every customer. It means so much to know that our service keeps you coming back to Reliable Chevrolet. We genuinely appreciate your loyalty and trust in us, and we look forward to continuing to serve you with the same level of care and professionalism that Oliver demonstrated during your visit.

Reliable Chevrolet - NM responded

We are absolutely thrilled to hear about your positive experience with our team and facilities. It means so much to know that you found our dealership well-maintained and that our staff provided the friendly assistance you needed. We're particularly pleased that our salesperson was able to address all your questions thoroughly and work collaboratively with you throughout the process. Your feedback about the cleanliness and organization of our space, along with the helpfulness of our team, reinforces our commitment to providing excellent service at Reliable Chevrolet. We truly value customers like you who take the time to share their experiences.

Reliable Chevrolet - NM responded

We are ecstatic to hear about your wonderful experience with our team! It's fantastic that you found our staff welcoming and our facility clean. Your comments about the exceptional customer service you received really warm our hearts. We're particularly pleased that you appreciated the thoroughness of the vehicle orientation, including the OnStar setup and comprehensive tour of your Colorado's features. The dedication shown in answering all your questions and ensuring you had adequate time to make your decision reflects the level of care we strive to provide every customer. Your recognition of the follow-up communication and the collaborative approach when additional expertise was needed demonstrates exactly the kind of service experience we aim to deliver. Thank you for taking the time to share these kind words about your purchasing experience at Reliable Chevrolet!

Reliable Chevrolet - NM responded

Your positive feedback means so much to us! We're thrilled to hear that you experienced our no-pressure approach and found our team helpful throughout your visit. It's wonderful that both our sales and finance teams took the time to walk you through everything clearly and provided you with an excellent deal. Your experience reflects exactly what we strive for at Reliable Chevrolet - making car buying straightforward and comfortable for every customer. Thank you for choosing us and for taking the time to share your experience!

Reliable Chevrolet - NM responded

We are privileged to hear about your positive experience with our team. It's wonderful to know that our staff's knowledge and honest approach made such a strong impression on you. We take great pride in having employees who are both helpful and trustworthy in their interactions with customers. Your feedback about comparing us with other dealers in the area and finding us to be the best truly validates our commitment to excellent service. We're grateful that our team members could provide you with the quality experience you deserved. Thank you for choosing Reliable Chevrolet and for taking the time to share your experience.