Reliable Chevrolet - NM - Service Center

Very help full with information that I was looking to acquire I don’t know the young man’s name but I’ve worked with him twice now every time dose a great job acquire I don’t know the young man’s name but I’ve worked with him twice now every time dose a great job More

Always great service. We have dealt with dealerships that do not have quality in their game plan. Realiable has it all the way! We have dealt with dealerships that do not have quality in their game plan. Realiable has it all the way! More

ALL of the employees made extra effort to solve our problem and get us back on the road for our vacation trip. problem and get us back on the road for our vacation trip. More

I recently visited Reliable Chevy for a routine oil change and tire rotation, and I have to say it was one of the most frustrating experiences I’ve had at a service center. I waited for over 3 hours wi change and tire rotation, and I have to say it was one of the most frustrating experiences I’ve had at a service center. I waited for over 3 hours with no updates or communication from the staff. When I finally inquired, I was told by the service agent that they were short-staffed and that “there’s nothing I can do.” While I understand that the service agent was busy and seemed to be running around trying to keep up, the lack of compassion and communication was disappointing. He didn’t seem at fault for the delays, but the management clearly needs to address the staffing issues and ensure that customers are informed if there’s going to be an extended wait. To make matters worse, after all that waiting, the job wasn’t even fully completed. I left feeling frustrated and dissatisfied with the overall experience. Reliable Chevy really needs to improve their service management if they want to retain loyal customers. I expected much better from a dealership with “Reliable” in its name. More

Johnathan Sanchez made this dealership shine. He is what people need these days to do business with. He is professional, kind, respectful and knowledgeable about product. A-1 attitude and willin He is what people need these days to do business with. He is professional, kind, respectful and knowledgeable about product. A-1 attitude and willing to go the extra mile for you. For such a youth these days, Jonathan you are so awesome. Both my husband even my son appreciated doing business with you. Hope to meet more people like this young man. He will do good for Reliable Chevrolet More

While I was waiting in the lobby at Reliable Chevy while my vehicle was having its oil changed at your service center, Larry H Miller sent me a coupon on my phone for full synthetic oil change for $49.95 an my vehicle was having its oil changed at your service center, Larry H Miller sent me a coupon on my phone for full synthetic oil change for $49.95 and when I was told my vehicle was finished. I asked your service representative if he could match the price of Larry H Miller and they said no . That was disappointing to me as I have my vehicle serviced there for oil changes and most mechanical maintenance. To me that is not good customer service. More

Terrible customer service. Had possession of vehicle for 2+ weeks without even assigning it to a tech despite promises of 4 day completion time. 0 work completed on vehicle, 0 Had possession of vehicle for 2+ weeks without even assigning it to a tech despite promises of 4 day completion time. 0 work completed on vehicle, 0 customer service assistance. To top it off they lost both spare keys the we’re supposed to program. Highly recommend no one use the service center and reliable Chevrolet. More

Maybe it was just miscommunication but I was unaware if everything that wasn't included with my maintenance package or that it expires well before I would have a chance to use it all. Also, the wait is hor everything that wasn't included with my maintenance package or that it expires well before I would have a chance to use it all. Also, the wait is horrendous. More

The associates were very professional, very curious & cared for my comfort. They were also very efficient. cared for my comfort. They were also very efficient. More