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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
763 Reviews

763 Reviews of Reliable Chevrolet - NM - Service Center

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August 29, 2024

So glad to get my car serviced again. I got in quickly for an appointment which helped a lot. Everyone was so courteous. It took a long time though which seemed excessive but overall it w More

by weaver.bets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 28, 2024

Oil change went well. Nice, clean, comfortable waiting room. So 2.5 hour waiting time was not terrible. More

by SUEHAUDER
Recommend Dealer
Yes
Employees Worked With
Cord Trail
August 28, 2024

Marcos took care of getting my truck in for the 3 recalls, oil change, cowl replacement and Zaktek application and it was done all in one day! More

by TDESTRADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Valenzuela
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

I purchased a 2023 Chevy pickup and my check engine light came on. I called the service department and was greeted with animosity and rudeness. I was told they didn’t have the time to look at my truck at thi More

by BASILDAVISELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oliver Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All service dept except Ryan
Aug 29, 2024 -

Reliable Chevrolet - NM responded

It’s clear that your recent experience with our service department did not meet your expectations, especially regarding the check engine light issue and the communication challenges you faced. To address these concerns and find a resolution, please contact Patricia Charles, our Customer Relations Representative, at 505-338-5826. She will review your situation and work to ensure it is handled appropriately.

August 26, 2024

Great experience! Everyone who worked with us was helpful and professional. Thank you to everyone! More

by mwills77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

The dealer ship resolved my issue in a timely manner and will continue to bring my vehicle there in the future More

by zunigarachel72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Clean organized friendly efficient great follow up love the Lift rides knowledgeable operates in a timely manner thanks More

by DCOOPER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
August 24, 2024

Everyone was friendly and helpful. Angel Baros was especially supportive and sympathetic to the situation (my son’s one and only key to his Camaro was stolen off his keychain.) More

by Lgngreyhame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Baros
August 24, 2024

Every thing was done right and taken care of the first time nice people too More

by RCHESTERMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Excellent customer service highly recommend this service department. Did an oil change urgently and I was accommodated promptly More

by JJT872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron williams
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