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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
765 Reviews

765 Reviews of Reliable Chevrolet - NM - Service Center

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September 26, 2024

Was very impressed with the professionalism displayed by everyone. My truck runs great. Fixed problem. More

by SHARKY3733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
Sep 27, 2024 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you had a great experience with our team and that your truck is running smoothly. Your satisfaction means a lot to us, and we appreciate your feedback!

September 26, 2024

It was fine, but felt pressure to have additional services performed. But it was fine More

by telizabeth88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 27, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback! We’re glad you had a fine experience. We strive to provide options without pressure, so we appreciate your input. Your comfort is important to us, and we’ll keep this in mind for the future.

September 26, 2024

Aaron Williams was an awesome Service Advisor. He checked me in quickly and requested a Lyft for me. He also made the recommendation for the oil conditioner which we added, along w/ a new cabin More

by BRENDABROOKSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
Sep 27, 2024 -

Reliable Chevrolet - NM responded

Thank you, Brenda! We're thrilled to hear about your positive experience with Aaron. It's great to know he provided excellent service and kept you informed throughout the process. We look forward to seeing you again and appreciate your trust in our team!

September 26, 2024

Arrived early and opened on time work was also completed at said time. Friendly staff More

by 82ANDYROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Pando-Gallegos
Sep 27, 2024 -

Reliable Chevrolet - NM responded

Thanks for the great feedback, Andy! We're thrilled to hear that you had a positive experience with our punctuality and friendly staff. Your satisfaction means a lot to us, and we look forward to serving you again!

September 26, 2024

Professional staff and service. Will recommend friends to shop and purchase their next vehicle from this dealership.. enjoying my new vehicle. More

by Mikey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic review, Mikey! We’re thrilled to hear you had a great experience with our team and are enjoying your new vehicle. Your recommendation means a lot to us—looking forward to helping your friends find their perfect ride!

September 26, 2024

They lost my hub cap then try to make me look like a lier. I am working with one of the workers who said they are trying to get me on but hasn't given me a confirmation number yet. More

by ALDAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember name.
Sep 27, 2024 -

Reliable Chevrolet - NM responded

We apologize for the frustration you’ve experienced regarding the missing hubcap and the delay in resolving the issue. This is not the level of service we aim to provide, and we want to make things right. Please reach out to Patricia Charles, our Customer Relations Representative, at 505-338-5826 or pcharles@vtaig.com to discuss this further. You can also contact Cory Reeves, our Service Director, at 505-338-5932 or creeves@vtaig.com. We are committed to resolving this issue promptly and ensuring a positive outcome for you.

September 26, 2024

I arrived at 1:55 for a 2:00 appointment for my first oil change. My maintenance light turned on the day prior, 4 months sooner than the dealership said the service would be needed. I hadn’t put on more than More

by Justdes220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
Sep 27, 2024 -

Reliable Chevrolet - NM responded

We understand how frustrating it must have been to encounter delays and incomplete service during your visit, especially when time is limited and expectations weren't met. We take your feedback seriously and want to ensure that these concerns are addressed properly. Please reach out to Patricia Charles, our Customer Relations Representative, at 505-338-5826 or via email at pcharles@vtaig.com. Additionally, Cory Reeves, our Service Director, is available to discuss this matter further and can be reached at 505-338-5932 or creeves@vtaig.com. We want to make sure that your concerns are fully resolved, and we appreciate the opportunity to regain your trust.

September 25, 2024

Went for recall repair. Not happy with result. They were good people just don't know if Im hesitant to go back for their recommended work. More

by bhineser68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember who
September 25, 2024

Great service, friendly employees, for an oil change and tire rotation they could be a bit quicker. More

by KHMELLOR92751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 26, 2024 -

Reliable Chevrolet - NM responded

Thanks for the positive feedback! We're thrilled to hear you enjoyed our service and friendly team. We appreciate your input on the speed of our oil changes and tire rotations, and we'll work on improving that. Your satisfaction is our priority!

September 25, 2024

Excellent service. Very attentive and friendly staff. They solved all my problems. Thank you very much. More

by veronica.lvn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Sep 26, 2024 -

Reliable Chevrolet - NM responded

Thank you, Veronica! We're thrilled to hear you had such a positive experience with our team. Your kind words motivate us to keep delivering excellent service. We look forward to assisting you again!

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