Reliable Chevrolet - NM - Service Center
Albuquerque, NM
765 Reviews of Reliable Chevrolet - NM - Service Center
Aaron Williams was an awesome Service Advisor. He checked me in quickly and requested a Lyft for me. He also made the recommendation for the oil conditioner which we added, along w/ a new cabin He checked me in quickly and requested a Lyft for me. He also made the recommendation for the oil conditioner which we added, along w/ a new cabin air filter. He kept me up to date on my vehicle. He also was able to fix the problem with my center console latch that is a common problem w/ Tahoe & Suburban's. I will be asking for him next time. More
Professional staff and service. Will recommend friends to shop and purchase their next vehicle from this dealership.. enjoying my new vehicle. Will recommend friends to shop and purchase their next vehicle from this dealership.. enjoying my new vehicle. More
They lost my hub cap then try to make me look like a lier. I am working with one of the workers who said they are trying to get me on but hasn't given me a confirmation number yet. lier. I am working with one of the workers who said they are trying to get me on but hasn't given me a confirmation number yet. More
I arrived at 1:55 for a 2:00 appointment for my first oil change. My maintenance light turned on the day prior, 4 months sooner than the dealership said the service would be needed. I hadn’t put on more than change. My maintenance light turned on the day prior, 4 months sooner than the dealership said the service would be needed. I hadn’t put on more than 3k miles on the car. The man to check me in wasn’t around and another man went ahead and checked in the person who arrived after me and then told me he forgot about me and that someone would get to me soon. Finally about ten minutes later the man I guess was assigned to handle my check in greeted me. He was nice and checking in didn’t take too long but he told me I would be done well before 4:00 which is when my daughter got out of school. I sat there for almost 3 hours. Then on my way home I try and use the windshield wipers to clean the windshield and there is no fluid. This morning I called to verify that this was an included fluid that is filled during an oil change and it is. I then informed him I was at their dealership for almost 3 hours yesterday for an oil change and that the fluid wasn’t topped off and asked if the tires were even rotated? He did not have an answer and just replied that I can stop in today to have them fill the fluid for me. A trip to the dealership is a trip I would have to go to out of my way and is a big inconvenience for me. It’s just upsetting that we were promised this amazing service package with the purchase of the extended warranty only to be treated like that after we purchased the vehicle. More
Went for recall repair. Not happy with result. They were good people just don't know if Im hesitant to go back for their recommended work. Not happy with result. They were good people just don't know if Im hesitant to go back for their recommended work. More