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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
765 Reviews
Call Service Center (505) 216-2993

765 Reviews of Reliable Chevrolet - NM - Service Center

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October 05, 2024

Great service! Friendly staff, Bryan was very friendly and knowledgeable, would deffinantley recommend to friends and family More

by ivanmarquez26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Oct 08, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback, Ivan! We're thrilled to hear you had a great experience with Bryan and our team. Your recommendation means the world to us. We look forward to welcoming you and your friends and family back soon!

October 04, 2024

Ryan was very informative and kept me in touch with my car service throughout the day. More

by darlenegallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan MCcray
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Oct 08, 2024 -

Reliable Chevrolet - NM responded

Darlene, we’re thrilled to hear that Ryan provided such great service and kept you updated! Our team is dedicated to ensuring a smooth experience, and your feedback means a lot. Thanks for taking the time to share your thoughts!

October 04, 2024

Paid attention to my needs really showed concerns overall was a Great experience would recommend to anybody and everybody More

by kevinjl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
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Oct 08, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback, Kevin! We're thrilled to hear you had a great experience and felt our team truly listened to your needs. Your recommendation means a lot to us! Looking forward to serving you again.

October 03, 2024

Excellent service. Very knowledgeable and friendly staff. Came in for oil change without an appointment and was finished in a timely manner More

by CTRAIL03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord Trail
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Oct 04, 2024 -

Reliable Chevrolet - NM responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our knowledgeable and friendly staff. It's great to know we could accommodate you for an oil change without an appointment and complete it in a timely manner. We look forward to seeing you again for your next service!

October 03, 2024

Our service rep was great. He helped us with our problem right away and explained everything when we picked up our car. He walked us out to our car to make sure everything was More

by GARWOODRUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Blea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback! We're so glad to hear that Ryan provided you with excellent service and took the time to ensure everything was okay with your car. We appreciate your trust in us and look forward to helping you again in the future!

October 02, 2024

Barely bought the car and want to charge for a diagnostic. Horrible customer service. Didn’t want to work with me. More

by Kristashia234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Orosco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Reliable Chevrolet - NM responded

We understand how frustrating it must have been to face this situation, especially after recently purchasing your vehicle. Our goal is to provide excellent service to every customer, and it’s concerning to hear that we didn’t meet those expectations. We’d like to better understand what happened and see how we can help. Please feel free to reach out to Patricia Charles, our Customer Relations Representative, at 505-338-5826, or contact Cory Reeves, our Service Director, at 505-338-5932. We appreciate the opportunity to address your concerns directly.

October 01, 2024

I have had good experience with everyone at the dealership. I have no need to go anywhere else. More

by KRAZYCREEKFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Oct 02, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear about your positive experience. Our team is dedicated to providing excellent service, and it’s great to know we’ve met your needs. We look forward to serving you again in the future!

October 01, 2024

Eddy Blea was an excellent salesman. Very attentive to my needs as a consumer and my budget. He did an excellent job More

by Jenjenburque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Blea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that Eddy provided such attentive service and met your needs. Your satisfaction is our priority, and we appreciate you sharing your experience!

October 01, 2024

Mechanic did not fix the problem. Angel service coordinator was excellent. Vehicle problem came back very next day while I was enroute to Los Angeles. More

by DONWATSON_1173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel
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Oct 02, 2024 -

Reliable Chevrolet - NM responded

We're glad to hear that Angel provided excellent service, but we're sorry to learn that your vehicle issue returned during your trip. We want to make sure this is properly addressed. Please reach out to Patricia Charles, our Customer Relations Representative, at 505-338-5826 or pcharles@vtaig.com, or you can contact our Service Director, Cory Reeves, at 505-338-5932 or creeves@vtaig.com. We’d like to help resolve this as quickly as possible.

October 01, 2024

I have never been so frustrated by a dealership. Between insurance and the dealership, my truck has been tied up for 3 months. They didn’t even touch the truck for the first 4 weeks. Then when I wen More

by COLLUMWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Orosco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Baros, Cory Reeves
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Oct 02, 2024 -

Reliable Chevrolet - NM responded

We understand your frustration and sincerely regret the inconvenience you've experienced. It's concerning to hear about the delays and missing personal items, and we want to address this matter immediately. Please contact Patricia Charles, our Customer Relations Representative, at 505-338-5826 or pcharles@vtaig.com, or reach out to our Service Director, Cory Reeves, at 505-338-5932 or creeves@vtaig.com. We would like to investigate this further and work toward a resolution for you.

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