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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.1
971 Reviews
Call Service Center (505) 216-2993

971 Reviews of Reliable Chevrolet - NM - Service Center

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June 22, 2025

Charge more than coupon price Price was 89. 99 before tax with coupon I apply but was charged $95. Plus taxes More

by monroy7
Recommend Dealer
No
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June 22, 2025

The service was okay, for me it is over priced but most are. Then not stocking the parts needed so delay waiting on delivery. Luckily I was able to borrow a car from a friend or I would not have been able More

by Carlos 5058962134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
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June 21, 2025

Gage was very helpful. He went out of his way to try to help us and make our experience a good experience. More

by JIRON189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
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June 19, 2025

I can't thank them enough how greatful l am with Dave & Amy very helpful with the process of my vehicle. Awesome ❤️ More

by J.DURAN12323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Piazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Reliable Chevrolet - NM responded

We’re thrilled to hear about your positive experience with Dave and Amy! It's great to know they made the vehicle process enjoyable for you. Thank you for sharing your feedback!

June 19, 2025

It took 5 days to do a battery replacement. I was charged almost $100 more than I was told over the phone. The problem still exists, it wasn't fixed. More

by wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
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Jun 23, 2025 -

Reliable Chevrolet - NM responded

We understand how important it is to have timely and clear service, and we regret that your battery replacement took longer than expected and that there was a discrepancy in the pricing. We want to ensure your vehicle is properly cared for and the issue is fully resolved. Please feel free to reach out directly to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

June 17, 2025

Profesional Service Happy having my car serviced and ready to keep going on Thank you so much for your service More

by urielmariaelena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Orosco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback, Uriel! We're thrilled to hear you had a great experience with our service team. Keeping your vehicle in top shape is our priority, and we appreciate your support!

June 17, 2025

Customer service was good. We got car service right away. It was a wait but not long More

by QUAMMARCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pierce
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Jun 18, 2025 -

Reliable Chevrolet - NM responded

Thanks for your feedback! We're glad to hear you had a positive experience with our customer service and that your car service was prompt. We appreciate your patience during the wait and hope to see you again soon!

June 17, 2025

Didn’t like the fact that it took 3 hrs to get an oil change More

by WALKERGOAT0899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah Aragon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Reliable Chevrolet - NM responded

Thanks for your feedback! We’re glad you chose us for your oil change and appreciate your patience. We’re always looking for ways to improve our service times, so your input is valuable. Hope to see you again soon!

June 16, 2025

First time it took a full month and $2,200. It stayed fixed for 50 miles. Second time 2 weeks and another $1600, not 1 penny discount. Hope this time they fixed it, but know if they didn't ther More

by LCHAZGODDARD
Recommend Dealer
No
Employees Worked With
Service manager
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Jun 18, 2025 -

Reliable Chevrolet - NM responded

We understand how important it is to have confidence in the service performed on your vehicle, and we recognize how frustrating it must be to return multiple times for the same issue. Please don’t hesitate to reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or you may contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

June 15, 2025

The work that was done was good. The service managers were excellent. The wait time was excessive to me. It took 2 hrs and 45 mins for an oil change and tire rotation. Then, I had an More

by s_french0412
Recommend Dealer
No
Employees Worked With
A lot of different people. Cord and Anthony are amazing, as are the ladies up front.
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Jun 17, 2025 -

Reliable Chevrolet - NM responded

We’re glad to hear that the quality of work met your expectations and that our service managers left a positive impression. Your feedback regarding the length of your visit is appreciated—we understand how valuable your time is, and we recognize how that kind of wait can feel frustrating. We'd like to make sure your concerns are fully addressed and see if there's anything we can do to make your next visit more efficient. Please feel free to reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or connect with Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

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