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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
758 Reviews

758 Reviews of Reliable Chevrolet - NM - Service Center

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November 23, 2024

Ben helped me find just the truck I needed and wanted. He assisted the process all the way and I drove home a satisfied customer in my new truck. More

by vicky.groskinsky
Recommend Dealer
Yes
Employees Worked With
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Will keep your car for months and will not answer your calls/ will directly dodge your calls to avoid answering progress updates for your vehicle More

by Yyyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure, never received a card
November 22, 2024

Aron was quite helpful and friendly. I’m glad it was easy in and out. More

by pwallis1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron
November 21, 2024

You guys didn’t fix’s my car and took my car that’s a no good!! More

by Z.PINT054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angels
November 21, 2024

The last person i talked to was amazing. The first person not so much. Communications on the phone were not the best More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
November 21, 2024

Very professional and efficient All went well. Roberto was very helpful and thorough Explained all I needed to know More

by EASYRIDER87110
Recommend Dealer
Yes
Employees Worked With
Roberto
November 21, 2024

Very happy with Oliver and Steve with there knowledge and professional experience. If we ever need to buy another vehicle, I will call them first. More

by KEMS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
November 20, 2024

Reliable Nissan sells me a Traverse with a leak in the exhaust (didn’t know til now) and they sold me a MPP and calls it a “bumper to bumper” warranty. So I’m paying $100 extra dollars a month only to fin More

by JIMMYMINERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanics (Chevy) Sales (Nissan)
Nov 22, 2024 -

Reliable Chevrolet - NM responded

Jimmy, we understand your frustration and are genuinely sorry to hear about the issues you’ve encountered with your vehicle and the warranty you were sold. It’s never our intention to create confusion or cause inconvenience for our customers. We take your concerns seriously and would appreciate the opportunity to review the situation further. Please contact Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com.

November 20, 2024

Great service, complete transparent about the wait time. The honesty is much appreciated. With a smile More

by CCCBABYJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pierce
Nov 21, 2024 -

Reliable Chevrolet - NM responded

Thanks! We’re thrilled to hear you had a great experience with our service. Transparency and a friendly approach are important to us. Your feedback makes our day!

November 19, 2024

I recently had a very disappointing experience with the service department at Reliable Chevrolet (specifically with Service Director Cory). The communication from the service manager was extremely poor. I More

by baboumbangustse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory Reeves
1
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