Regal Nissan
Roswell, GA
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Paul Smith and the crew at Regal Nissan have always taken care of me. In fact, they often go above and beyond to make sure that my vehicle is in perfect order. It's always nice to be able have always taken care of me. In fact, they often go above and beyond to make sure that my vehicle is in perfect order. It's always nice to be able to trust your mechanic implicitly, and that is the relationship I have with the guys over at Regal. They won't try to sell you things you don't need, and whenever they suggest that something extra be replaced or serviced, there is always a time frame offered, as well as a list of alternatives (if applicable). If you want a shop that will check your fluids without you having to ask and a shop that will think about the overall health of your vehicle, then you have to give Regal Nissan a shot. Fast, friendly, and affordable - I couldn't ask for a more. More
I purchase my Nissan at Regal Nissan in 2008. I have gone to their service center for regular maintenance since. The Reps there are friendly and knowledgeable. Paul Smith is the Service Rep that I normally to their service center for regular maintenance since. The Reps there are friendly and knowledgeable. Paul Smith is the Service Rep that I normally deal with. He always makes sure everything is done in a timely manner. I have always been satisfied with the quality of work done. I also know I can trust their expert opinion and have never left feeling like I spent money on something that was unnecessary. More
JP was very friendly and made the car buying experience pleasant. He worked very patiently to help my son find the right car in his price range. We never felt any pressure and believed that it would have pleasant. He worked very patiently to help my son find the right car in his price range. We never felt any pressure and believed that it would have been ok to walk away at any time. My son is extremely happy with his purchase. More
Long story short, I own Nissan's Flagship car the GT-R, and I currently have the car down at a shop that works on GT-R day in and day out. My car is currently modified with basic bolt ons as well as GT-R, and I currently have the car down at a shop that works on GT-R day in and day out. My car is currently modified with basic bolt ons as well as the turbos. The shop has been contacting them back and forth for me to get a warranty claim for the TSB bellhousing issue which is a common part that causes a loud rattling underneath the car. Due to the fact that Nissan Dealerships claim that Nissan Corporate/warranty department would not warranty the part because my car is modified which is complete lies, is because I spoke with a Nissan Representative from Corporate and they said that as long as the part isn't damaged from your modifications we have no reason not to warranty it. In this case it is, because the bellhousing has nothing to do with my parts that I have upgraded, and they are denying warranty work, at first they were going to warranty the part and have the shop do the work, but after I found out that Nissan Corporate allows dealership to sublet out work to 3rd party shops and still allow to file the claim so that the consumer would not have to pay for warrantied parts. After telling the dealership this whole new found information, they decide that they don't even want to warranty the part, they want nothing to do with it. This shows the immaturity of this dealership in trying to help a fellow Nissan owner. I definitely do not recommend this dealership to anyone. More
The sunroof on our 2010 Murano LE literally exploded while driving. It left a huge crater, much larger than a basketball, in the middle. The $42,000.00 car is less than 3 years old but over the warran while driving. It left a huge crater, much larger than a basketball, in the middle. The $42,000.00 car is less than 3 years old but over the warranty mileage. We did purchase their very pricey extended warranty. Nissan refused to accept responsibility for an obvious part issue. Moreover, Regal Nissan refused to make it right even though this is the 8th automobile purchased with them over a 25 year relationship. The response from Nissan and Regal were not what one would categorize as "good customer service" nor does it reflect good business ethics, in my opinion! More
I recently purchased a used Infiniti form Regal Nissan. The sales staff were as laid back and comforting as I could have possibly imagined. I generally hate the thought of car shopping, but I felt well tak The sales staff were as laid back and comforting as I could have possibly imagined. I generally hate the thought of car shopping, but I felt well taken care of at Regal. They offered more than other dealers on my trade and worked with me on the price of my car. I felt like family. I would recommend Regal to anybody. More
My mother goes to my salesman's parents salon and I was in the market for a car and my mom mentioned Ryan and boy was I glad she did! Great young man with a bright future! I own my own business and if was in the market for a car and my mom mentioned Ryan and boy was I glad she did! Great young man with a bright future! I own my own business and if I had him I'd never let him go! Also, I'd like to say thank you to Regal Nissan and putting together an all around great atmosphere! More
Ryan was really helpful when deciding what car to buy. I was in a crunch against time and he made it really simple to purchase the car. He also helped me learn to drive stick on the test drive. was in a crunch against time and he made it really simple to purchase the car. He also helped me learn to drive stick on the test drive. More
We LOVE our Leaf! During our visit to by the car, Rory provided excellent service and patience as my wife didnt want it at all, but I got it anyway after much convincing by Rory and patience on his part d provided excellent service and patience as my wife didnt want it at all, but I got it anyway after much convincing by Rory and patience on his part dealing with her. We brought it home and I drove it for two weeks, one day she said are you going to take the little car today, I said yes, why, because I want to go to such and such. I gave her the key and havent gotten them back since. She found out how nice it is to drive a great car that takes not gas instead of a 4x4 that gets 10 miles per gallon. Lynn Becker More
Ryan did a great job showing me around a new Nissan Titan Pro 4x. His knowledge of the car was very helpful in contemplating which car would best fit my needs. He was very respectful when I told him I wante Pro 4x. His knowledge of the car was very helpful in contemplating which car would best fit my needs. He was very respectful when I told him I wanted to have some time to think about the deal and did not hassle me with phone calls when I didn't come in for a few days. More