Regal Nissan
Roswell, GA
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Our Leasing experience with Bryan Cooley was first-class! Bryan was expedient without being pushy. He was knowledgeable, amiable and most importantly, he Listened to our requests and along with Ron Mienert Bryan was expedient without being pushy. He was knowledgeable, amiable and most importantly, he Listened to our requests and along with Ron Mienert, provided leasing terms we were happy with. Overall, a great experience especially compared to neighboring dealerships that were anything but pleasant! More
Fue un engaño total y ahora nadie responde por los ofrecimientos de los empleados durante la compra del vehículo . Es totalmente inaceptable tener como respuestas que los clientes deben asegurarse so ofrecimientos de los empleados durante la compra del vehículo . Es totalmente inaceptable tener como respuestas que los clientes deben asegurarse sobre los ofrecimientos de los representantes de la marca Nissan . Como me aseguro ?? La próxima vez grabaré al vendedor cuando me ofrezca algo , ah cierto y ese algo , fue una mentira de la empleada. Le preguntamos si el vehículo tiene CarPlay y ella dijo que si . Sorpresa fue cuando miramos que el vehículo no tenía CarPlay. Para colmo , la empleada fue despedida y ahora nadie, absolutamente nadie se hace responsable de sus propios errores, ni siquiera te explican los motivos . Una decepción total está marca . Jamás volveré a comprar Nissan ! More
Highly recommend Bryan Cooley! ! It was my first time ever looking for a car and I thought it was going to be a long process but Bryan Cooley made my experience/ process super fast, ! It was my first time ever looking for a car and I thought it was going to be a long process but Bryan Cooley made my experience/ process super fast, explained everything super well and is straight forward about everything. He did his very best to help me get approved for a 2024 Nissan Sentra and at my price range. I’m very happy with my experience. Thank you again Bryan Cooley! I truly appreciate him and his team! Great customer service !! More
Armando Rodrigues is my Service Advisor. Both my daughter and I have Armando to advise and service our cars. Armando is amazing and always on top of things to insure that our cars and in top Both my daughter and I have Armando to advise and service our cars. Armando is amazing and always on top of things to insure that our cars and in top shape and never advising work that is unnecessary. Having someone like Armando in charge of your service gives you a great deal of peace that you are safe in your car. Regal is the best and Armando is TOP NOTCH! Susan Murtland More
Tyler from the sales department was amazing. We showed up with-less than 15 minutes until closing. Tyler heard our issues we were having and immediately attempted to reach out to some of the se We showed up with-less than 15 minutes until closing. Tyler heard our issues we were having and immediately attempted to reach out to some of the service department employees he knew. He took the time to reassure us and let us know what time to return the next morning. While in the service center waiting area, Tylor saw me and came to check and make sure we where being taken care of. He even went to find out where our car was to get an update for us. If I lived close, I would definitely return to here. More
I had a service engine soon light come on in my frontier and was having a hard time finding somebody to look at it on a Saturday, but Regal had an opening so I made an appointment. The car was running perfe and was having a hard time finding somebody to look at it on a Saturday, but Regal had an opening so I made an appointment. The car was running perfectly other than the light coming on so I was surprised when they texted me their estimate to fix things that required immediate attention and saw that it was over $12,000 and included things I'd taken care of just a few weeks ago after an inspection from another Nissan dealer. These guys went as far as scrubbing off the wear indicator marks on my brand new wiper blades and trying to sell me new ones. They told me I needed to have my transmission totally replaced due to it throwing error codes, an alignment (done three weeks prior), a brake flush (done three weeks prior), and a slew of other services that they claimed needed to be done immediately. I took it into a transmission shop for a second opinion because of the amount of money and because there were a few red flags after recommending services I'd just had performed. Come to find out my truck needed a new battery, that cleared all of the error codes and they've stayed off, I didn't need to spend $8,000 on a new transmission from them, $100 on a new battery from Walmart took care of it. These guys are either inept or criminals, probably a little bit of both, my service rep was Armando Rodriguez, I'm guessing he makes a commission. Don't take your car here to be serviced. More
Sold me me a car that was in multiple accidents and didn’t inform me about them( looked on carfax before I both the car no accidents showed till 2 months after I purchased the car) and I had to find o didn’t inform me about them( looked on carfax before I both the car no accidents showed till 2 months after I purchased the car) and I had to find out after taking the bumper off finding out that it wasn’t and original Infiniti bumper. The car has went out on me 3-4 times spend hundreds of dollars on tows to them for them not to fix anything had them take it to an Infiniti dealership and found out it had over 10,000 worth of work needing to be done they gave me a warranty but the warranty only covers half of that. I called and talked to someone and he told me to bring the car in but don’t tell anyone it was messed up they probably was going to try to resell it to someone else. Most of everyone I’ve talked to is rude I got offered my down payment back or a Nissan. I was told that I was going to receive a call about getting my money back never been called back it’s been two months since I haven’t got a call back and I also cannot get in contact with anyone. The sales associate that sold me the car knew something was wrong and later texted me telling me to come to his new place of work to get a car. I thought this was a good honest place based on the reviews and obviously it’s not came for a Q50 I wasn’t interested in anything else and they basically committed fraud for selling me a messed up car and not informing me about any accidents that occurred or all the work that needed to be done on the car ! More
My family has bought many cars from Regal. When Hugh the Irish Guy retired I met Good News Willie who helped me with a few car problems. This weekend I bought a Rogue from him. He was incredib When Hugh the Irish Guy retired I met Good News Willie who helped me with a few car problems. This weekend I bought a Rogue from him. He was incredibly helpful with finding the right car for me and giving me a good deal. He even helped me move stuff from my old Altima to the Rogue. Great salesman! More
I went to Regal Nissan in Roswell looking for a new Nissan Rogue. The sales associate was trying to breakdown the monthly payment and was apparently encouraging to go for lease by providing extrapolate Nissan Rogue. The sales associate was trying to breakdown the monthly payment and was apparently encouraging to go for lease by providing extrapolated monthly payment for financing. I believe the intention was to make me believe lease is the best option to proceed with by giving false numbers. Suggestion to future buyers, if they provide any breakdown, please ask for the details and do your own calculations. More