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Regal Kia Lakeland - Service Center

Lakeland, FL

4.5
2,853 Reviews

2,853 Reviews of Regal Kia Lakeland - Service Center

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April 18, 2024

They're always so great every time I take my car in. Wonderful people and a very welcoming and relaxing environment. More

by tjduke863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Regal Kia Lakeland responded

Our team enjoys doing what they do because of customers like you. Thank you so much!

April 17, 2024

Misty has always been very helpful and informative for as long as I have been coming here. They have always provided exceptional service and I highly recommend them! More

by mom2ic2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Regal Kia Lakeland responded

We built Regal to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

April 13, 2024

Regal Kia Service always does a professional and courteous job providing service for my Sorrento. More

by Lorena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Regal Kia Lakeland responded

The team here at Regal is thrilled to receive such a great review, thank you.

April 13, 2024

Professional, courteous service,; My service was very timely and I didn’t have to wait very long . More

by pferrentin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

April 12, 2024

I have been a customer since 2011 and on my fourth car . I think Regal Kia is like family and never any complaints with the service department. More

by NOLEDADDYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Regal Kia Lakeland responded

Thank you for taking the time to provide a review, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

April 11, 2024

Love Regal Kia Amazing Customer Service and will refer all friends to this dealership! Thanks More

by rbuffy1975usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian 5 stars
Apr 11, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

April 11, 2024

Very happy with service. Very professional and kind. only thing they didn’t vacuum car More

by allyson.hargrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Regal Kia Lakeland responded

Thank you!

April 10, 2024

Thank yall for excellence customer service, professional vehicle care and knowledge of my concern for my visit More

by EDEVASIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Regal Kia Lakeland responded

We’re so happy to hear you had a great experience at Regal. Our whole team works very hard to keep our customers happy.

April 10, 2024

Staff is always friendly and the waiting area is always clean. The wait time could be . shorter More

by acd428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
Apr 11, 2024 -

Regal Kia Lakeland responded

Thank you so much for your 5-star review!

April 10, 2024

Everyone is very nice. The waiting area is comfortable and I was kept updated on my car. More

by TSCHLANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Regal Kia Lakeland responded

We are so grateful for your 5-star review. Thanks for sharing with us and the community.

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