Regal Kia Lakeland - Service Center

Regal Kia is a great place ro buy a car and their service departent is exceptional. The advisors are very friendly amd are quick tp reapons departent is exceptional. The advisors are very friendly amd are quick tp reapons More

Cinderella was great. Kept me informed as to the status of our car. Great personality and friendly. Kept me informed as to the status of our car. Great personality and friendly. More

Cinderella is so kind and very helpful. The staff overall are very quick to assist you and explain things well. The staff overall are very quick to assist you and explain things well. More

Great service, even fixed the problem from a walk in without an appointment. Quick and reliable service dept. Very professional. without an appointment. Quick and reliable service dept. Very professional. More

Quick and to the point Can't in and left with exactly what we wanted and was completely satisfied what we wanted and was completely satisfied More

I've been going to Lakeland Regal for a few years and I've bought a few cars there, never a problem! I've bought a few cars there, never a problem! More

She was attentive and kept me up to speed as I waited for my repair my repair More

Prompt, courteous service. Service was completed in a timely manner. Dealership was clean and comfortable. Service was completed in a timely manner. Dealership was clean and comfortable. More

The service department is so disorganized. Every-time that i come i wait twice as long as im told and this time the work it was brought in for wasn’t even done and i wasn’t advised until chec Every-time that i come i wait twice as long as im told and this time the work it was brought in for wasn’t even done and i wasn’t advised until checkout. After spending 3 hrs in service all that was done was an oil change and tire rotation. The recalls due weren’t even done. Neither time i have brought my car in for services have i been there less then 3hrs. I told the sales team it would have been faster to buy a new car. I have sent three people to buy a telluride and they are just as dissatisfied with the service department. I will not buy from Regal again because of this. More

Went to get recall for anti theft and trunk latch and also warranty extension for fuel pump when I called about warranty extension they lady took my name and vin number and said it would be free for ther also warranty extension for fuel pump when I called about warranty extension they lady took my name and vin number and said it would be free for there and they said 129 for diagnostic so I didn't know about the 129 so I'm going back Thursday the reason I knew about the warranty extension is because the mechanic I know told me that was the code that showed when I went for him to fix it and told me I could get it fix thru dealership also they had to order trunk latch no one told me when it would be in hoping before Thursday I never had a problem with my trunk but the first time I opened it after your visit it won't close so I had to Bungie cord it to keep it close More