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Regal Kia Lakeland - Service Center

Lakeland, FL

4.5
2,853 Reviews

2,853 Reviews of Regal Kia Lakeland - Service Center

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May 25, 2024

Buen trato , excelente elected carro, muy profesionales el personal que me atendio, podrían recomendarlo a mis amigos More

by xenilazaro
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Regal Kia Lakeland responded

Gracias!

May 25, 2024

Quick and easy service. Very nice people and very patient. Customer service were very respectful More

by dainfamousbg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmy Andrew, Joe Platt
May 28, 2024 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us.

May 25, 2024

I bought my 2022 RAV4 from Regal Lakeland recently. Being a used car, I was apprehensive about the condition but to my pleasant surprise, Regal team had it all cleaned up, oil changed and new tires. I More

by JET
Workmanship
Recommend Dealer
Yes
Employees Worked With
Willie
May 28, 2024 -

Regal Kia Lakeland responded

So happy to hear we could help! Thank you for trusting Willie and Regal. Congratulations!

May 23, 2024

1 hr 45 over what I was told. 2 services were recommended that I have done Radiator flush and transmission fluid change. I had both those services done 10,000 miles ago. So basic More

by MCDSPORTSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelsey Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Have been good so far service department could call when car is finished sooner waited all day More

by yupneck1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Regal Kia Lakeland responded

Thank you for your feedback.

May 23, 2024

The team keeps good records and always have a good answer when asked to help. More

by JBTMJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to review us.

May 22, 2024

Very accommodating, friendly, professional and very supportive. Genesis was very attentive to us , our visit was great. More

by jojo32066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Regal Kia Lakeland responded

It’s lovely to hear your kind words of appreciation for our hard-working staff at Regal. Thank you for choosing us.

May 21, 2024

Misty is Amazing! ! Every time she helps me, she always so helpful and goes above and beyond . More

by rbuffy1975usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle Drivers were nice and Engaging
May 28, 2024 -

Regal Kia Lakeland responded

Misty is a customer favorite. I'm glad she is always able to help. Thank you.

May 21, 2024

This dealership is A1 for customer service, Everything was explained in detail. Thanks alot Jeremy! More

by MDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Regal Kia Lakeland responded

We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible.

May 20, 2024

I Always use Regal Kia on maintenance on my 2017 Sedona. They make sure it is in the dame shape as the day I bought. More

by CSIMMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Regal Kia Lakeland responded

Thank you so much for trusting Regal Kia. We really appreciate your business. Please let us know what we can do for you in the future.

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