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Regal Kia Lakeland - Service Center

Lakeland, FL

4.5
2,856 Reviews

2,856 Reviews of Regal Kia Lakeland - Service Center

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November 20, 2019

Efficient They were nice and had me in and out within an hour for an oil change and vehicle inspection. Just like every time I go. More

by Jasminef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Dec 03, 2019 -

Regal Kia Lakeland responded

Glad to hear it! Thank yoU!

November 19, 2019

Always an awesome experience. We love this Kia dealer. Always a pleasure. We were there a few weeks ago though, wanting to upgrade to a Soul with less miles. Had our credit run bef More

by LAURAINPENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deon Box
November 17, 2019

efficient, pleasant, greeted immediately, service completed in time specified, definitely will return for next service, personnel pleasant, eager to please and accommodati More

by GULFQUEST13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2019

Service was very friendly and helpful. Explained everything. Enjoyed the visit. Wait was not too long and appreciated the coffee and popcorn. Everyone was very friendly. Waiting area was comfortable. Service me More

by CLUTTERLG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Herrera
November 15, 2019

Great customer service .Mario was very attentive and listened to my needs. He reviewed with me the costs of the repairs for my car and broke down what was urgent and what co More

by AMBER.RECHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
November 15, 2019

Car pulling to right Took my car in to find out why it was pulling to the right. I was shuttled to my work while they trying to figure out what was wrong. Turns out there More

by VICTORIANVELVET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Soloj, Mario Medina, Todd Tripp
Dec 03, 2019 -

Regal Kia Lakeland responded

Happy we helped you resolve your issues :)

November 14, 2019

I’ve been pleased with REGAL KIA I have purchased my KIAs from REGAL KIA and have my service at REGAL KIA. I’ve found no reason to go elsewhere. The proof is in the pudding. More

by Sorentos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hutcheson, Mario Medina
Dec 03, 2019 -

Regal Kia Lakeland responded

Thank you for choosing us!!

November 14, 2019

Efficient service Kelsey was pleasant , informative and efficient. The service was good and completed in a timely matter and my Sedona was cleaner then when I brought i More

by jimdandy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Regal Kia Lakeland responded

The complimentary car wash & vacuum is one of the best parts!! See you next time :)

November 14, 2019

Efficient service Everything was very efficient. Fast and my wait was not boring. The eating area had plenty to read, with tv or have comfortable seating to converse w More

by LYNZIE2137
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Regal Kia Lakeland responded

Thank you!

November 13, 2019

the best service From the time I purchased my Kia there until my needing service, the kindness and support from the staff has never changed. The repairs on my car was More

by PEGE.LS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Tripp
Dec 03, 2019 -

Regal Kia Lakeland responded

Thank you, we appreciate you choosing us for your vehicle needs!!

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