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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
2,857 Reviews

2,857 Reviews of Regal Kia Lakeland - Service Center

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December 11, 2019

Professional and friendly Everyone was very professional and friendly. Mario took the time to answer all of my questions. I really appreciate feeling like my questions were imp More

by MAILAI70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Dec 19, 2019 -

Regal Kia Lakeland responded

Your questions ARE important!! see you next time :)

December 11, 2019

Service was excellent. Service was good and the management had good attitude. Service on my vehicle was good. All around a good experience. We will be back to have our car More

by liamnana38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj, Chris Robinson
Dec 19, 2019 -

Regal Kia Lakeland responded

Thanks, see you next time

December 10, 2019

Fast and friendly service The customer service was excellent. They told me exactly what I needed and got me in and out of there very quickly considering I had not made an appoi More

by HAILEKLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Dailey
December 08, 2019

Service was super quick . Regal Kia personnel and service dept. are right on top of my car's maintenance needs. Will definitely keep coming back. More

by MMARSHALL74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deon Box
December 04, 2019

The Best Absolutely the best dealer and service department I have been to. I would highly recommend Regal Kia to my friends and anyone interested in buying a K More

by DONZI152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Soloj
Dec 30, 2019 -

Regal Kia Lakeland responded

Thank you!!

December 04, 2019

Was great The services was fantastic everyone was very professional was given a time frame on the time my vehicle would be done and it was on the time I was to More

by LADYDJC60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge, Ed Box, Mario Medina
December 03, 2019

Covered maintence Jorge was very helpful. Only thing I noticed was there were a lot of people standing due to there not being enough seating. Also appreciated them not More

by JORDAINCHAMBERS0313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
December 03, 2019

good job like always Greg Schmit is why we come tier 4 cars and counting plus free car wash and thigs fixed first time right place is clean and thier quick More

by BOBKLEEN102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Schmidt is why we come thier
Dec 30, 2019 -

Regal Kia Lakeland responded

Thanks Bob!

December 02, 2019

Great service The whole service process, from start to finish, was pleasant. The service rep., Kelsey, was extremely professional and courteous. She advised me thro More

by SJEFFCOAT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Regal Kia Lakeland responded

Glad to hear it!!

November 30, 2019

Car service I made the appointment on the date I wanted. My car was completely serviced to my satisfaction within the timeframe given and I was able to use coupon More

by CAROLRIVERS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Dec 03, 2019 -

Regal Kia Lakeland responded

Always a bonus when there are coupons!!!

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