Regal Kia Lakeland - Service Center

Exceptional service and kept informed the whole time. Very happy with the overall service and treatment Very happy with the overall service and treatment More

Very professional and extremely well , el tiempo de espera se hizo corto por el buen servicio espera se hizo corto por el buen servicio More

Extremely helpful the whole way and very informative. Top notch service. Will recommend to everyone I can. Top notch service. Will recommend to everyone I can. More

Very professional front staff and quality service. Accurate and timely updates sent via text. Responsive to additional requests. Accurate and timely updates sent via text. Responsive to additional requests. More

Quick service, great price, understanding service team that does not demand services that are needed to be completed and understand if you have them done on a later date when you arrive for service that does not demand services that are needed to be completed and understand if you have them done on a later date when you arrive for service More

Had to wait 5+ hours when I was told my car would be done in 2h in 2h More

Easy to work with picked a truck out online brought a cashiers check picked the truck and I left. The only problem I have is if the safety check was thorough they would have pointed out the chip on the cashiers check picked the truck and I left. The only problem I have is if the safety check was thorough they would have pointed out the chip on the passenger top right corner. More

Never disappointed me I’ve been a loyal customer with regal for years and want turn away! regal for years and want turn away! More

The customer service is excellent but the service on the vehicle not so excellent I was satisfied but not pleased the service that I have gotten over the years from my first car to this car has went down no vehicle not so excellent I was satisfied but not pleased the service that I have gotten over the years from my first car to this car has went down not a lot but it has went down I still love you guys I hope everything get back like it used to be More

I waited 26 days for 2 rear belt molding to arrive. Had to take my car to the service center and after they hold it for more than 4 hours they messaged me that one of the parts arrived bent and they ca Had to take my car to the service center and after they hold it for more than 4 hours they messaged me that one of the parts arrived bent and they can only replace one of them and have to order the second molding part again. On top of that that side which molding part arrived bent they removed the one from my car and damaged the u der earth panel making it completely loose. I have sent them pictures of what they did and never got a response back. Whatever they did might cause of the underneath plastic part to fall while I’m driving because it is loose. And if this happens I will then have to wait for another however many weeks for that part to arrive too. And here I am spending $42,000+ and paying my car in full dealing with people who does not show to care and more importantly to not do their job diligently. I regret to say but the service and the experience I have had so far is bad. More