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Regal Kia Lakeland - Service Center

Lakeland, FL

4.5
2,852 Reviews

2,852 Reviews of Regal Kia Lakeland - Service Center

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June 26, 2024

Great experience. Very informative and paid attention to detail. Very happy with the service received. More

by d.chadwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Regal Kia Lakeland responded

Thank you!

June 26, 2024

Alittle pricy. I hope they actually did the items on paper receipt. Thanks for washing my car! More

by swpea0109
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Regal Kia Lakeland responded

Thank you for your feedback..

June 26, 2024

The entire experience at Regal Kia is why i continue to come back. The check in process is always a smooth one. The continued update on the progress of the vehicle, the recommendations, along with a deta More

by TAMEKA.CARWISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Regal Kia Lakeland responded

We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day!

June 23, 2024

We just bought a Kia Telluride and the service was great the entire time we were there. I have not have to have my car serviced at this point, but the people are courteous and professional. I did have t o More

by finallyretired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Regal Kia Lakeland responded

Thank you!

June 22, 2024

Everyone has always been courteous and professional. Service dept provides quick - efficient service, and explains work completed. Lounge area clean and nice to work from remotely while waiting for serv More

by dabot68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Regal Kia Lakeland responded

Thank you!

June 22, 2024

I like the work. I appreciate the communication from everyone involved in taking care of my car More

by crs520747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Regal Kia Lakeland responded

Thank you!

June 21, 2024

Everything was very good, A very enjoyable experience. A big thank you to everyone involved. More

by drn55044
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Regal Kia Lakeland responded

Thank you!

June 20, 2024

I really appreciate the effort your employees put in to make me feel at home. More

by james8812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Regal Kia Lakeland responded

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again.

June 20, 2024

Will not be coming back. Will not be coming back. Will not be coming back. More

by rsstadelmaier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Regal Kia Lakeland responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please feel free to reach out to Jonathan Benitez – Service Lane Manager to discuss.

June 20, 2024

Service was great! Came in at the end of the day to have some keys programmed and was out in 30-40 mins More

by mloyd595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Regal Kia Lakeland responded

Thank you!

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