2,852 Reviews of Regal Kia Lakeland - Service Center
No thank you. But at this time. Have a nice day, ladies and gentle men of kia. But at this time. Have a nice day, ladies and gentle men of kia. More
I had an issue with my tpms info on the dash board. I had no appt, it was at the end on the day and I was going passed Regal Kia. They service guy looked at my carn told me what was wrong and walked o I had no appt, it was at the end on the day and I was going passed Regal Kia. They service guy looked at my carn told me what was wrong and walked over to the air pressure hose and filled my tires. Thank you Regal! More
Kelsey is a valuable asset to your organization. She took care of my issue without hesitation. I was ready to give up on Kia with my terrible experience at two other Kia dealerships. Kelsey restored She took care of my issue without hesitation. I was ready to give up on Kia with my terrible experience at two other Kia dealerships. Kelsey restored my confidence and she will be my go to for servicing my car.- Zury Cohen More
This dealership is my favorite! I am always treated with respect and they have the best customer service! All I can say is they are excellent!! I am always treated with respect and they have the best customer service! All I can say is they are excellent!! More
Misty is always so very good to get us scheduled. She is so very polite and thorough. The service department has been great too! Its been a pleasure bringing the car in as needed. Thank you Lakeland She is so very polite and thorough. The service department has been great too! Its been a pleasure bringing the car in as needed. Thank you Lakeland Kia ! Keep up the good work. More
Courteous, fast and friendly service department personnel. I like the fact they work with my schedule and I can get a ride home and then back to the service depot pickup my Kia Seltos. personnel. I like the fact they work with my schedule and I can get a ride home and then back to the service depot pickup my Kia Seltos. More
The service department is the best, Brooke, Genies, Misty and especially Jonathan their all very helpful and friendly We just love them love and especially Jonathan their all very helpful and friendly We just love them love More
Kelsey went above and beyond her job description to help me service my Kia. I have never encountered a car dealership with an employee who was looking out for my best interest and to help save me money. R me service my Kia. I have never encountered a car dealership with an employee who was looking out for my best interest and to help save me money. Regal Kia has earned my business because of the actions and assistance I received from Kelsey. Thank you Kelsey. Linda Fox More
I would rather not give my opinion on this matter. Maybe i will if i receive better service. Maybe i will if i receive better service. More
Regal Kia had a lot to offer for a pleasant service experience. The service itself was fast and efficient, and the waiting area was comfortable with great amenities like complimentary drinks and Wi-Fi. experience. The service itself was fast and efficient, and the waiting area was comfortable with great amenities like complimentary drinks and Wi-Fi. They also impressed me by honoring coupons without any hassle and even included a free exterior wash with the service. The staff itself was friendly and professional. However, there were a couple of things that could be improved. First, it wasn't always clear upon arrival whether to stay in the car or get out. There wasn't always someone to greet me right away. Additionally, the drop-off and pick-up areas seemed to be in the same spot, which could lead to congestion when trying to leave if other customers were pulling in. Overall, Regal Kia provided a positive service experience, but a slight improvement to the arrival process and designated parking areas would make it even better. More