Regal Kia Lakeland - Service Center

Appointment at 3 pm for oil change I asked they check awd system it’s making grinding noise My advisor cinder left and I never heard from person taking over. By 545 pm no car in sight. I inquired whe awd system it’s making grinding noise My advisor cinder left and I never heard from person taking over. By 545 pm no car in sight. I inquired where is it. They couldn’t find it. Turns out the only thing done at all was oil service it took 3 hours .The awd was not looked at nor was car washed . I’m really dissatisfied with the poor service and length of time to get through there. I’ve bought 3 vehicles from regal Kia since 21 and it’s always been same Slow. I’m thinking about trading in next year and I’m not sure it’s going to be regal this time I’m tired of the chaos and endless wait time for service. Not only that but then not to even address my concern about the awd nor clean car it’s become a joke . My buddy was also in with his car and sent off no car wash More

I like comeing to this location because your nice friendly, helpful,respectful & always getting the job done friendly, helpful,respectful & always getting the job done More

Customer service was excellent but price for service was way too high! Did not honor a North Lakeland coupon I produced. way too high! Did not honor a North Lakeland coupon I produced. More

Very good service. Staff was very nice and understanding the during the whole time we needed a service. Staff was very nice and understanding the during the whole time we needed a service. More

Loved buying the car here but my last service you didn't fill my washer fluid, wonder what else was missed fill my washer fluid, wonder what else was missed More

Always polite and courteous. Willing to listen to finances that will work for the customer. Facility clean. I always leave with a good feeling that I have been treated fairly. Willing to listen to finances that will work for the customer. Facility clean. I always leave with a good feeling that I have been treated fairly. More

This is a quality dealership. Though the people have changed over the years, there is still good quality. Though the people have changed over the years, there is still good quality. More

Regal Kia is a great place ro buy a car and their service departent is exceptional. The advisors are very friendly amd are quick tp reapons departent is exceptional. The advisors are very friendly amd are quick tp reapons More

Cinderella was great. Kept me informed as to the status of our car. Great personality and friendly. Kept me informed as to the status of our car. Great personality and friendly. More

Cinderella is so kind and very helpful. The staff overall are very quick to assist you and explain things well. The staff overall are very quick to assist you and explain things well. More