Regal Kia Lakeland - Service Center

My service attendants was respectful and polite. they assured that they was willing to make my day a good one. they assured that they was willing to make my day a good one. More

We have always been pleased with the service at Regal when we take our Kia in for service. when we take our Kia in for service. More

Jeremy was outstanding, he's honest and he explains anything real well!your employee that's sits on the right by were you cash,her name starts with a D she came up to me and asked if I needed anything. anything real well!your employee that's sits on the right by were you cash,her name starts with a D she came up to me and asked if I needed anything.she made me very comfortable.i thought that was very of her to do that I had quite a bit of work done on my van. Abs I surprised I on the timely fashion it was completed "the whole "experience was perfect! I will definitely recommend this dealership to my friends and family I sincerely want to thank you guys for "everything "!!! Keep up the great service Doug Garfield More

Before this place I had a car buying nightmare. I was on a super time crunch to get a new vehicle after mine was totaled, Shane and Jaxon were 11/10 putting my fears to rest and getting me into my I was on a super time crunch to get a new vehicle after mine was totaled, Shane and Jaxon were 11/10 putting my fears to rest and getting me into my new car. It’s a drive for me but the service alone will keep me coming back! More

Misty is knowledgable in her field, diligent and puts clients concerns to rest. She is always with great disposition and eager to please the customer. Within the many times I have gone in for service clients concerns to rest. She is always with great disposition and eager to please the customer. Within the many times I have gone in for service she always had a welcoming great smile. More

Very helpful and attentive to my needs also very professional I will definitely use them again professional I will definitely use them again More

I felt like instead of having a conversation we were having a disagreement on my first visit I had to reschedule call Kia and get the information about the recall myself but the second visit was much b having a disagreement on my first visit I had to reschedule call Kia and get the information about the recall myself but the second visit was much better I will always by Kia cause I love the brand I don’t know if I will buy from that dealership because I want to be treated with the same respect I got from the sales person More

Took three ties of getting my car that I was paying to get detailed cleaned. There was still dirt on the door jams and the area around the trunk hood. They hadn’t even wiped it down. Had to leave my car get detailed cleaned. There was still dirt on the door jams and the area around the trunk hood. They hadn’t even wiped it down. Had to leave my car overnight so that they could do it right the next day. More

Scheduled an appointment and when I show up they say it’s to last to service my vehicle. This is the second time I’ve came in for a recall and they don’t get it done. I took off of work early to get there ju to last to service my vehicle. This is the second time I’ve came in for a recall and they don’t get it done. I took off of work early to get there just for them to tell me it’s too late to do a recall. I was on time for my appointment at 4:15 More

Courteous and professional service. Waiting time was adequate. Misty showed concern and demonstrated her knowledge when responding to our questions. Always with great disposition. Waiting time was adequate. Misty showed concern and demonstrated her knowledge when responding to our questions. Always with great disposition. More