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Regal Kia Lakeland - Service Center

Lakeland, FL

4.5
2,849 Reviews

2,849 Reviews of Regal Kia Lakeland - Service Center

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October 01, 2024

Your salesman was very knowledgeable and courteous. He was able to answer all my questions and got back to me in a timely manner. More

by karlasafie777
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Josh Capitano
Oct 15, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5-star review.

September 30, 2024

Excellent service that was just what I needed. I especially appreciated Misty's keeping me up-to-date, and making sure that I understood the diagnostic wording. This was a quick service call and j More

by mychqaplain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Regal Kia Lakeland responded

Thank you! We Look forward to seeing you again!

September 30, 2024

Probably would have given five stars but I specifically asked to not wash wash my car but they did and now I have swirl marks on a car that has less than 700 miles. Because of this I had to do a paint corr More

by Please don't wash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the name
Oct 01, 2024 -

Regal Kia Lakeland responded

Thank you for letting us know about this. Your feedback helps us do better.

September 29, 2024

Got helped right away and everything was good. got a lot of hot chocolate and snacks. More

by howellbilly45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Regal Kia Lakeland responded

We're happy that you're happy, and we're looking forward to your next visit to Regal.

September 29, 2024

Kelsey was amazing and so was all the management! Jorge, Ian, and Gregg made my visit fast and enjoyable. They are timely and their facilities are accommodating. More

by wb1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bleil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Regal Kia Lakeland responded

Thanks you. The team at Regal is thrilled you’re happy with your recent store visit.

Oct 01, 2024 -

Regal Kia Lakeland responded

Thank you! The team at Regal is thrilled you’re happy with your recent store visit.

September 29, 2024

Service is excellent staff is so professional and courtesy.Manny is such a nice sales man. More

by gritleyhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Regal Kia Lakeland responded

I’m happy to hear that our team provided you with excellent service.

September 27, 2024

Great,great great,great great great great great great greatgreat great great great great great !!! More

by sobysoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Regal Kia Lakeland responded

Wonderful! Thank you!

September 25, 2024

Friendly and helpful service staff. Checked on me frequently andnn b made sure I didn’t need anything. More

by triceb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Regal Kia Lakeland responded

Thank you for trusting Regal with your service needs.

September 25, 2024

The truth is that while I have been pleased with the service I go elsewhere because the price is double compared to other reputable repair shops. More

by MIKECAT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Regal Kia Lakeland responded

Thank you for your feedback.

September 24, 2024

Great customer service, Misty always welcoming and keeps me informed. Major asset to Regal. The service team is excellent, returns my car to me quickly and clean. Highly recommend ! More

by jsyrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Regal Kia Lakeland responded

We have a great team! Thank you!

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