Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,169 Reviews of Regal Kia Lakeland - Service Center
Sort by
June 10, 2025
Misty was so very pleasant to work with. She explained the process thoroughly and went over any recommendations after my service was over. My service took some time but I was well aware of t She explained the process thoroughly and went over any recommendations after my service was over. My service took some time but I was well aware of that when I arrived. 10/10 highly recommend both Misty and Regal Kia. More
by jennie.miler
Verified CustomerEmployees Worked With
June 10, 2025
Wanted to know if my tires were rotated with the oil change? Tire rotation was included with coupon change? Tire rotation was included with coupon More
by sazockoll
June 10, 2025
I recently brought my vehicle in for a service repair at Kia Regal and was very pleased with the experience. Justin and the other staff were straightforward and kept me informed throughout the process. The Kia Regal and was very pleased with the experience. Justin and the other staff were straightforward and kept me informed throughout the process. The repair was completed as expected, with no surprises or unnecessary upselling. It’s great to find a dealership that delivers on their promises and makes car maintenance hassle-free. Highly recommend their service department! More
by yefei_zhu
Employees Worked With
Justin
June 09, 2025
Great job from everyone. ..Edwin was great and helpful and was I was really happy with the entire dealership ..Edwin was great and helpful and was I was really happy with the entire dealership More
by josieskarma2
June 07, 2025
My oil change took three and a half hours. The staff were kind and welcoming though. The staff were kind and welcoming though. More
by armoran07
June 07, 2025
Very personable and professional young man he has a wealth of knowledge and he makes sure the customer is satisfied wealth of knowledge and he makes sure the customer is satisfied More
by sebastianchatman10
June 07, 2025
Always have great service! ! Jorge is always friendly and efficient. Gets the job done fast. ! Jorge is always friendly and efficient. Gets the job done fast. More
by Sepajak
June 06, 2025
Had my oil changed and tires rotated on my Kia soul service department was very good courteous friendly kept me informed on what was going on and got the job done on time which made the experience even service department was very good courteous friendly kept me informed on what was going on and got the job done on time which made the experience even better More
by tkwaters68
June 06, 2025
I got my truck from Regal kia and I love it. Everyone there at Regal is very nice and always helpful they do a great job. Everyone there at Regal is very nice and always helpful they do a great job. More
by John
Employees Worked With
June 06, 2025
Misty helped me understand what was being done. She was patient and very professional. She deserves a raise. She was patient and very professional. She deserves a raise. More
by black1919sox
Employees Worked With
