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Regal Kia Lakeland
Lakeland, FL
5,016 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,016 reviews
June 03, 2025
They always provides great customer service while keeping us informed about what is going on with our vehicle. us informed about what is going on with our vehicle. More
by cal2042
Verified CustomerEmployees Worked With
June 02, 2025
Extremely friendly staff. Everything was explained and they even took care of a recall I didn’t know about. Everything was explained and they even took care of a recall I didn’t know about. More
by cyklone80
Employees Worked With
June 02, 2025
The Service Dept at Regal KIA dealership is exceptional! I would recommend them to everyone! The mechanics ARE HONEST AND UPFRONT! I took my KIA to a different mechanic to get something checked. The "othe I would recommend them to everyone! The mechanics ARE HONEST AND UPFRONT! I took my KIA to a different mechanic to get something checked. The "other" mechanic said I needed to have my engine valve cover gasket replaced. I took my KIA back to my trusty Regal KIA. not only did the associate, Misty, found I was still under warranty BUT then after the mechanic checked it out (which normally would have been $170 diagnostic bill) he stated that my valve cover gasket WAS NOT LEAKING! THE WHOLE THING WAS FREE PLUS I DID NOT NEED ANY REPAIRS AT ALL!! YOU MUST TAKE YOUR VECHICAL TO REGAL KIA IN LAKELAND FL ! More
by sissyjo3
Employees Worked With
June 02, 2025
Trusted Dealer. They have been making sure my vehicle is in good shape since I got it. They have been making sure my vehicle is in good shape since I got it. More
by DARYLL
Employees Worked With
May 31, 2025
Service department is always welcoming, courteous, and get things done. Thank you guys so much for taking care of my car. get things done. Thank you guys so much for taking care of my car. More
by veteranswhothrive
May 31, 2025
My Service was great! They took care of my vehicle quickly and my Advisor was very professional! Thank you again for a great Service! They took care of my vehicle quickly and my Advisor was very professional! Thank you again for a great Service! More
by gelpi69
Employees Worked With
May 31, 2025
I am so blessed to have a service representative like Misty. She is very kind, patient, and hard working. Her customer service is beyond awesome and she goes the extra mile to make sure her customers are Misty. She is very kind, patient, and hard working. Her customer service is beyond awesome and she goes the extra mile to make sure her customers are taken care of with the utmost courtesy and respect. Thanks Misty for everything. More
by LOVELYG101
Employees Worked With
May 31, 2025
I would highly recommend Regal KIA to any and all! Excellent group of eto work with and they definitely look after me.b Excellent group of eto work with and they definitely look after me.b More
by sissyjo3
May 31, 2025
Fast service as schedule and comfortable facilities to wait for it. Everything smooth as always! wait for it. Everything smooth as always! More
by ab_diel_12
May 30, 2025
Dealership is amazing, always great customer service. Jermey my advisor was amazing. Demyia provided excellent service as well Jermey my advisor was amazing. Demyia provided excellent service as well More
by toviyon
Employees Worked With
