Regal Kia Lakeland

He was wonderful and extremely kind and was very knowledgable and I can tell he is very dedicated to his job and he does it very well. knowledgable and I can tell he is very dedicated to his job and he does it very well. More

Heather was courteous and responsive to all questions over the phone/internet. Pete was very friendly and did not pressure us into purchasing a vehicle on the day of the visit. Even when a flaw was fou over the phone/internet. Pete was very friendly and did not pressure us into purchasing a vehicle on the day of the visit. Even when a flaw was found on the vehicle being considered, Pete's manager inspected the car and was going to fix the flaw at no additional cost. Ultimately, we did not purchase a car that day, but the staff wrote down my criteria and will continue looking on my behalf. More

To start, I encountered heather by phone .she talked me into coming to visit the dealership because I was thirty five ,forty min. away. when I arrived ,I saw her out side and she and I had a long talk, s into coming to visit the dealership because I was thirty five ,forty min. away. when I arrived ,I saw her out side and she and I had a long talk, she showed me a 2014 Sorento SLX which I did purche. She then introduced me to a sales person. Since that day of inception, I have seen her three times and while talking with her and waiting for my vehicle to be serviced she stopped what she was doing and took time to listen to some of my concerns. She left to talk with management , when she returned she said every thing would be taken care of. It seems when ever I visit the dealership, she is there. She is very pleasant to talk to. She would stop what she was doing and listen to any of my concerns, She is an asset to your company and you should have others like her because she would stop what she was doing and, listen to your concerns. I say that she goes beyond to make you feel comfortable and part of the Kia family. Others in your parts and service department are also very helpful and explain every thing that is being done and how doing the work correct it. My hat off to them, All I can say is, keep up the good work and you have one heck of a gang. KEEP UP THE GOOD WORK AND IF I GET A NEW VEHICLE AGAIN , IT WILL BE FROM YOUR DEALERSHIP. Sincerely , Joseph Grosso More

The Team I worked with assisted me from start to finish, delivered my new KIA Soul to me in the color I asked for. the process was smooth right down to assisting me with finding the right insurance company. delivered my new KIA Soul to me in the color I asked for. the process was smooth right down to assisting me with finding the right insurance company. The price I paid was fair. The staff at Regal are polite and courteous from the moment the first person answered the telephone to the delivery of my new KIA....very pleased with the overall experience. I highly recommend this dealership they provide top of the line customer service. More

I am coming on here to share my experience with salesman Eric Kofler at Regal Chevrolet in Lakeland, FL, frankly because it was an amazing one. I honeslty could not have asked for a better more honest and h Eric Kofler at Regal Chevrolet in Lakeland, FL, frankly because it was an amazing one. I honeslty could not have asked for a better more honest and helpful salesman. I feel lucky that I was able to buy a car from him. He was extremely friendly, responsive, helpful and honest. He really wanted to help me and make sure that the deal was right and good for me. I would highly recommend him to anyone i know! There are a lot of people these days who are just trying to maximize profit instead of being honest and willing to give the customer the best deal possible. This was not the case with Eric, he literally went above and beyond to give me the best deal possible and I cannot thank him enough. He is a good person who you can trust when purchasing a used vehicle. He was not pushy at all and let me decide on my own pace. He was extremely understanding and attentive to my thoughts as I worked my way through making my choice. I am extremely happy with me overall experience, as well as my car. Go see Eric and you wont be disappointed!! More

t/w Lisa over the phone and via email about Lexus suv. Lisa and Eric sent me car-fax info about the car and we called to discuss. set appointment and met with Eric - very professional and easy to do busi Lisa and Eric sent me car-fax info about the car and we called to discuss. set appointment and met with Eric - very professional and easy to do business with. the car met our requirements and the pricing was fair and logical on the trade-in. the whole transaction was smooth except for a few computer bugs. Charles took good care of us in the finance dept and we were on our way. would recommend this team to anyone Marybeth and Jay More

Great group of people, from the selling you a vehicle to servicing what they sell. Its been a pleasant experience with everyone affiliated with this dealership. That is why I am a repeat customer many time servicing what they sell. Its been a pleasant experience with everyone affiliated with this dealership. That is why I am a repeat customer many times over. More

One of the best vehicle purchase experience I have ever encountered. Eric and Robert was easy to deal with an did their best to accomidate what I wanted to accomplish in buying my new truck. encountered. Eric and Robert was easy to deal with an did their best to accomidate what I wanted to accomplish in buying my new truck. More

Absolutely blown away by the professionalism, friendliness and knowledge of this team!!! Kudos to the owners and management for hiring such an incredible staff!! I bought a 2014 Kia Sorento and I friendliness and knowledge of this team!!! Kudos to the owners and management for hiring such an incredible staff!! I bought a 2014 Kia Sorento and I am a lifer with this dealership!!!! Amazing!!!! More

I thouroughly enjyed working with Lisa and Eric. Both Patient, professional and good listeners. Took the time to try to both meet my needs and stay within my budget.. They stayed in touch and searched Patient, professional and good listeners. Took the time to try to both meet my needs and stay within my budget.. They stayed in touch and searched vehicles and sent details. I drove away today with my new/ used Suzuki. Honesty and dedication is needed more in all fields, and was happy to experince this with them. When at dealership,, all others I met were courteous and helpful also. even on a hot day :) I drove from Orlando to deal with them, vs, some local dealers I had met.... and got what I needed. I will miss communication with them, due to honest, and friendly.... I will refer them to anyone that is looking for new or used vehicle. They went out of their way, I appreciate all. D Irvine Orlando,re Lakeland Regaal , Bartow Rd. A happy shopper, and had a great drive home iin my new /used Suzuki SUV today :) Sept 11,2013 More