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Regal Kia Lakeland
Lakeland, FL
5,149 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,149 reviews
July 17, 2025
The staff was very pleasant and the service was great. Looking forward to my next service date Looking forward to my next service date More
by LTTHOMASDIXON9
Verified Customer
July 17, 2025
It was awesome talking to the guys at the shop. I would love to work in a place with this culture I would love to work in a place with this culture More
by max.rodalv
July 15, 2025
So happy with the entire crew at KIA Regal. They always treat me like a queen. The tech, Justin, was very patient explaining the details of my KIA and answered all my questions. They always treat me like a queen. The tech, Justin, was very patient explaining the details of my KIA and answered all my questions. More
by sissyjo3
Employees Worked With
Justin
July 14, 2025
Everyone is always very courteous and friendly. Always ask if there’s anything that they can assist you with or if you have been helped. Always ask if there’s anything that they can assist you with or if you have been helped. More
by avery.joseph3
Employees Worked With
July 14, 2025
Very friendly and professional staff, they take their time to explain things and helped me throughout the process. time to explain things and helped me throughout the process. More
by Raeali2019
July 14, 2025
Staff is the best ever. The Dealership is always clean and comfortable. Waiting there while my car being serviced is very comfortable. The Dealership is always clean and comfortable. Waiting there while my car being serviced is very comfortable. More
by DARLABUCHELT
July 13, 2025
He is very nice. He will have great future. very respectful, frienfly and professional,nice smile. He will have great future. very respectful, frienfly and professional,nice smile. More
by muayeddula
July 13, 2025
Misinformed from the beginning when I called before I went to the dealer. I asked if they had any deals/promos for the holiday. Was informed yes but there was not. The sales guy even said they just say t went to the dealer. I asked if they had any deals/promos for the holiday. Was informed yes but there was not. The sales guy even said they just say they to get people to come in. Not a fair trade in value. Not told my first months payment is due day 1. Thought I was getting 12k 3 years and when I went to sign papers it was 10k 3 yrs. They numbers just weren’t adding up during negotiations and the guy was terrible at breaking it down: it wasn’t making sense. They knew I was coming for a specific car and didn’t have it ready. Not offered a test drive. Honestly I probably should have just left but I wanted the exact same car I had but in awd. And that’s ther only place that had it. Overall I Wouldn’t recommend. More
by Bugaboo
Employees Worked With
July 12, 2025
Gibran was friendly, knowledgeable and professional. He was attentive to what we were looking for in a car. He was attentive to what we were looking for in a car. More
by jdelegge
Employees Worked With
July 12, 2025
Great customer service I like the way they treated me and I didn’t have to wait too long. Keep up the good work. I didn’t have to wait too long. Keep up the good work. More
by DIADETTE1
Employees Worked With
