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Regal Kia Lakeland

Lakeland, FL

4.5
5,147 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,147 reviews

July 17, 2025

They worked in our new car for inspection. We appreciate not having to wait 2-3 more days. More

by kel1504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Holley*****. Very helpfull
Jul 17, 2025 -

Regal Kia Lakeland responded

It was our pleasure to assist you! Thanks for the kind review and please don't hesitate to reach out if our Regal Kia team can be of service again in the future!

July 17, 2025

great service. I can't say enough how much I am thankful for my salesman of several cars Orlando!!!! More

by shazy1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bleil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Lopez
Jul 17, 2025 -

Regal Kia Lakeland responded

Thank you for your business and your confidence in Orlando! We are happy to have you as a Regal Kia customer.

July 17, 2025

I was greeted by the service advisor and treated nicely, job was completed on time very satisfied. More

by mikeledee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demyia Curtis
Jul 17, 2025 -

Regal Kia Lakeland responded

Mike, we're glad you had a five-star experience! Thank you for coming to Regal Kia!

July 17, 2025

I’ll be turning In a DMV complaint in regards to the deceptive practices of the financial manager and sales. More

by Luna
Service Communication
Recommend Dealer
No
Employees Worked With
Amy W.
Jul 18, 2025 -

Regal Kia Lakeland responded

Luna, I'm sorry to hear about your experience and the concerns you've raised. We take such matters seriously and would like to address this with you directly. Please feel free to reach out at your convenience so we can discuss further. Thank you, Cris Aviso - General Sales Manager - 863-333-0518

July 17, 2025

They are friendly attentive and expeditious on your time waiting for your car to be finished. More

by JAWBRAKR777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Regal Kia Lakeland responded

Thank you for trusting the Regal Kia team with your service needs! We appreciate your kind review and look forward to seeing you next time!

July 17, 2025

Very nice staff, doesn’t push you into anything you don’t need, very knowledgeable about cars More

by sweetpea112706
Recommend Dealer
Yes
Employees Worked With
Edwin Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Regal Kia Lakeland responded

Thank you for the fantastic feedback about our Regal Kia team! We appreciate your business and look forward to continuing to serve you in the future!

July 17, 2025

Always a great experience. Great service and friendly staff. Clean facilities. Even witness them deal with an unhappy guest and they were extremely professional. More

by odum_jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Regal Kia Lakeland responded

The highest compliment we can receive is a customer's repeat business! Thank you for choosing Regal Kia and for sharing your kind words. See you next time!

July 17, 2025

Amazing experience. Friendly, respectful and full of knowledge. I felt very comfortable buying my car there More

by jtwhiteman
Recommend Dealer
Yes
Employees Worked With
Delvin/Jayden
Jul 18, 2025 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia and for sharing your positive experience!

July 17, 2025

The staff was very pleasant and the service was great. Looking forward to my next service date More

by LTTHOMASDIXON9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Regal Kia Lakeland responded

Thank you for the positive feedback about your recent visit here at Regal Kia! We look forward to seeing you next time!

July 17, 2025

It was awesome talking to the guys at the shop. I would love to work in a place with this culture More

by max.rodalv
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
Jul 18, 2025 -

Regal Kia Lakeland responded

Thank you, Max, for stopping by to leave Regal Kia this wonderful review!