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Regal Kia Lakeland
Lakeland, FL
5,051 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,051 reviews
April 25, 2025
We had a not so good experience before at Regal and was hesitant to purchase another car, but Jaxon was the best! He helped us get out of negative equity into a car we enjoy! Ryan was amazing when it came hesitant to purchase another car, but Jaxon was the best! He helped us get out of negative equity into a car we enjoy! Ryan was amazing when it came to the financing. Real smooth and easy process! More
by kmorrison
Verified Customer
April 24, 2025
Super clean - excellent staff - very supportive Would recommend this local to friends and relatives. I would give this dealership a 10. recommend this local to friends and relatives. I would give this dealership a 10. More
by EDGAR6130
April 24, 2025
Excelent job, receiving great, Jonathan's attentions excelent,only thing the coffee maker was out of order but it came back alive before I left. I don't mind sitting at your lobby as long as I have coff excelent,only thing the coffee maker was out of order but it came back alive before I left. I don't mind sitting at your lobby as long as I have coffee and Cheetos More
by soniabetancourt
Employees Worked With
April 24, 2025
Excelent job, receiving great, Jonathan's attentions excelent,only thing the coffee maker was out of order but it came back alive before I left. I don't mind sitting at your lobby as long as I have coff excelent,only thing the coffee maker was out of order but it came back alive before I left. I don't mind sitting at your lobby as long as I have coffee and Cheetos More
by soniabetancourt
Employees Worked With
April 24, 2025
Willy was best salesman we have ever had to deal with! His manager that night was awesome also sorry don't remember his name. Wednesday bought car with daughter and Came back 2 days later and bought me a His manager that night was awesome also sorry don't remember his name. Wednesday bought car with daughter and Came back 2 days later and bought me a car. More
by ITSCATTODD896989
Employees Worked With
Willy
April 23, 2025
Good service just seems like 2 1/2 hours is pretty long to change oil ,fluids and rotate tires. to change oil ,fluids and rotate tires. More
by ronnie.hurst
April 23, 2025
very friendly and did their absolute best to help me get a new car as quick as possible a new car as quick as possible More
by shaddaierubert
Employees Worked With
April 23, 2025
Jorge was so helpful and attentive. He went above and beyond while helping have my tinted windows completed. Also, I brought my vehicle on April 8th for maintenance and Jorge again, was He went above and beyond while helping have my tinted windows completed. Also, I brought my vehicle on April 8th for maintenance and Jorge again, was so helpful and made sure I had the transportation I needed to get home at a timely manner. Overall, I was a satisfied customer. Thank you, Jorge for all that you did! More
by bleloudis
April 23, 2025
The service department is always ready to serve and they keep customers informed. They are usually quite accurate on the ready time. keep customers informed. They are usually quite accurate on the ready time. More
by WILLIAMAPOWER
