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Regal Kia Lakeland
Lakeland, FL
4,851 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,851 reviews
April 23, 2025
Good service just seems like 2 1/2 hours is pretty long to change oil ,fluids and rotate tires. to change oil ,fluids and rotate tires. More
by ronnie.hurst
April 23, 2025
Jonathan was great and he offered everything I could possibly need . Service was fast and he was respectful and polite. He needs a raise possibly need . Service was fast and he was respectful and polite. He needs a raise More
by MagalyRamirez4K
April 23, 2025
Jorge was so helpful and attentive. He went above and beyond while helping have my tinted windows completed. Also, I brought my vehicle on April 8th for maintenance and Jorge again, was He went above and beyond while helping have my tinted windows completed. Also, I brought my vehicle on April 8th for maintenance and Jorge again, was so helpful and made sure I had the transportation I needed to get home at a timely manner. Overall, I was a satisfied customer. Thank you, Jorge for all that you did! More
by bleloudis
Verified CustomerApril 23, 2025
When I bought my car I did not want to come back because it was not a great experience, but the people in the service center were very helpful and kind. It made me feel better about the dealership as a whol it was not a great experience, but the people in the service center were very helpful and kind. It made me feel better about the dealership as a whole More
by lintar777
April 23, 2025
The service department is always ready to serve and they keep customers informed. They are usually quite accurate on the ready time. keep customers informed. They are usually quite accurate on the ready time. More
by WILLIAMAPOWER
April 22, 2025
The dealership was very clean and well organized. Loved the little drinks and snacks for us waiting. The employees were very thorough and thoughtful. Loved the experience! Loved the little drinks and snacks for us waiting. The employees were very thorough and thoughtful. Loved the experience! More
by ashbenj19
Employees Worked With
April 21, 2025
ruined the engine in my 2020 car after a simple oil consumption test and impossible to get ahold of and try to blame me saying i abandoned my car after we would call weekly for them to just ignore us s consumption test and impossible to get ahold of and try to blame me saying i abandoned my car after we would call weekly for them to just ignore us sending us to voicemail. goto anyone else my car was working beautifully before this joke of a man touched it THESE PEOPLE ARE SCAMMERS DO NOT TAKE YOUR CAR HEAR More
by Brittney Cage
Employees Worked With
April 20, 2025
Jonathan was awesome! He was professional throughout the entire process. Everything was done in a timely manner! He was professional throughout the entire process. Everything was done in a timely manner! More
by LBCdoulos
