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Regal Kia Lakeland
Lakeland, FL
5,148 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,149 reviews
July 24, 2025
Orlando at Regal Kia is friendly and incredibly knowledgeable. He answered all my questions honestly and made the entire process smooth and stress free. knowledgeable. He answered all my questions honestly and made the entire process smooth and stress free. More
by JR2019
Verified CustomerEmployees Worked With
July 24, 2025
This dealership provides good and timely service, In addition, the personnel is very friendly and respectful. addition, the personnel is very friendly and respectful. More
by ALGUERR1234
Employees Worked With
July 24, 2025
I moved here from Rochester NY. My son who is a Mechanic suggested me to buy KIA My son who is a Mechanic suggested me to buy KIA More
by ewebste3
Employees Worked With
July 23, 2025
Delvin treated me very well. Very respectful young man worked out a deal to get me in my car. Jayden ditto. These two are the reason I will be a returning regal Kia customer Very respectful young man worked out a deal to get me in my car. Jayden ditto. These two are the reason I will be a returning regal Kia customer More
by jtwhiteman
Employees Worked With
Delvin
July 23, 2025
I was greeted right away. They explained to me that they were unable to do the repair to my tire. They completed all other needed services quickly. All of the staff were frien They explained to me that they were unable to do the repair to my tire. They completed all other needed services quickly. All of the staff were friendly. I had service there before and will continue to go back. More
by darnazkemper
Employees Worked With
July 22, 2025
Service was performed well, but climate settings were changed and seat was moved so far forward it took a few minutes to reset, dont mess with seat, just drive it back smh. .. changed and seat was moved so far forward it took a few minutes to reset, dont mess with seat, just drive it back smh. .. More
by LUV2RACE63
Employees Worked With
July 21, 2025
Jonathan Benitez was helpful in getting my molding for my windows on my Telluride ordered. I had been waiting for awhile to be contacted about it. windows on my Telluride ordered. I had been waiting for awhile to be contacted about it. More
by Coilmax
July 19, 2025
Ian is the best. He went out of his way to make sure that my car was fixed to my satisfaction. He made sure that I was satisfied with the service. He has someone He went out of his way to make sure that my car was fixed to my satisfaction. He made sure that I was satisfied with the service. He has someone pick up my car and also bring it back after the service was completed. I appreciate that Ian went out of his way to make sure I was satisfied. More
by kathy48
Employees Worked With
July 19, 2025
I recently purchased a vehicle from Regal Kia Lakeland, and while the buying process was initially smooth, the post-purchase experience has been deeply disappointing. After completing the sale, I reached o and while the buying process was initially smooth, the post-purchase experience has been deeply disappointing. After completing the sale, I reached out multiple times to address an issue with the vehicle, but the dealership has been completely unresponsive. Despite my attempts to contact them via phone and email, I have received no acknowledgment or assistance in resolving the problem. This lack of follow-up reflects poorly on their customer service and commitment to buyer satisfaction. A reputable dealership should prioritize addressing customer concerns, especially after a significant purchase like a car. I strongly urge Regal Kia Lakeland to improve their communication and responsiveness to ensure future customers don’t face similar frustrations. Until this issue is resolved, I cannot recommend this dealership to others. More
by Sudheer
Employees Worked With
July 18, 2025
Jorge y Jonathan me han dado el mejor servicio al cliente que hay. Dieron el 100% para poder ayudarme a resolver mi problema. que hay. Dieron el 100% para poder ayudarme a resolver mi problema. More
by vaneangelis
